AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

CVS Health Tech Stack and Enterprise Applications

CVS Health ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Serrala Legacy Serrala FinanceSuite Accounts Payable AP Automation ERP n/a 2012 2012
In 2012, CVS Health implemented Serrala FinanceSuite Accounts Payable. The Serrala FinanceSuite Accounts Payable deployment targeted AP Automation to support procure to pay workflows beginning at purchase requisition and continuing through payment execution. Implementation scope centered on procure to pay processes tightly aligned with SAP Materials Management, covering purchase requisition, purchase order creation, goods receipt, invoice receipt, three way matching, and downstream payment processing either manually or through the Automatic Payment Program configured via FBZP. Functional configuration work documented in the engagement included Automatic Payment Program parameters, proposals and payments, evaluated receipt settlement, vendor master configuration, withholding tax reporting for 1099 and 1042, and treasury submodule settings for house banks, multiple bank accounts, alternate bank selection and check lot management. The technical architecture incorporated IDOC based EDI for inbound and outbound data exchange, Bank Communication Management to facilitate approval workflows for outgoing payments, Payment Medium Workbench per region, batch job scheduling for interface processing, and electronic bank statement handling. Activities also included loading open invoices, vendor records and payments into SAP as part of a mainframe to SAP conversion effort, plus configuration and support for Vendor Invoice Management and Dolphin PTS for automated invoice receipt with attached images. Governance and operational controls used change request management and transport requests to move configuration from development to test and production, and maintained Detailed Design Documents and Step Design Documents in Solution Manager for PRICEFW objects. Testing and rollout discipline relied on HPQC for test case management and defect tracking, creation of program variants and scheduled jobs, end user training, and ongoing support to resolve operational issues and refine AP and treasury workflows.
ERP Financial ERP 2018 2018
ERP Financial ERP 2019 2020
ERP Financial ERP 2020 2020
ERP Financial ERP 2019 2021
Expense Management ERP 2012 2013
Expense Management ERP 2022 2022
CVS Health HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Absence Management Absence and Leave Management HCM n/a 2018 2020
In 2018, CVS Health implemented Oracle Cloud HCM Absence Management as part of its Oracle HCM Cloud deployment under the Absence and Leave Management category. Oracle Cloud HCM Absence Management was configured to operate within the broader Fusion HCM footprint and to tie absence administration into payroll and core HR processes. The implementation covered configuration and functional design across Absence Management, Global HR, Payroll, Compensation Management, Time and Labor, Performance Management and Workforce Modeling. Project work included mapping business requirements for core HR, absence, payroll, compensation and performance to Oracle HCM Cloud functionality, and provisioning predefined data for attendance, deductions, pension, on boarding, recruitment, career management and time management constructs. Oracle Cloud HCM Absence Management was set up for absence types, accrual rules, eligibility and timecard interactions aligned with Fusion Time and Labor supplies. Data orchestration relied on HCM Extracts, File Based Loader procedures and OTBI reporting, with XML interfaces and Taleo TCC and TSS integration for recruiting flows. The engagement produced high volume CSV extracts, wrote conversion SQRs to populate Oracle HCM application database tables, and delivered interfaces and reports for HR, Payroll, Benefits and Time and Labor. Security governance was implemented through custom job and data roles, security profiles and administration in APM, OIM and the Security Console, and a custom OTL timecard approval workflow was designed and tested to enable external approver scenarios. Operational scope and governance spanned HR, Benefits Administration, Payroll, Time and Labor and Recruiting, with management of functional budgets, timelines and resources for e Profile, e Compensation and e Performance modules. The delivery included parallel test troubleshooting, payroll setup validation and creation of daily and weekly dashboards and OTBI reports to track headcount, terminations and compensation related metrics.
Benefits Administration HCM 2018 2019
Candidate Relationship Management HCM 2019 2019
Candidate Relationship Management HCM 2013 2013
Compensation Management HCM 2012 2013
Compensation Management HCM 2018 2019
Compensation Management HCM 2018 2020
Contingent Labor Management HCM 2012 2013
Core HR HCM 2020 2020
Employee Experience HCM 2019 2019
Employee Experience HCM 2019 2019
Employee Experience HCM 2016 2016
HR Compliance HCM 2016 2016
HR Service Delivery HCM 2018 2019
Learning and Development HCM 2012 2013
Onboarding HCM 2013 2013
Payroll HCM 2018 2019
Payroll HCM 2018 2020
Performance and Goal Management HCM 2012 2013
Performance and Goal Management HCM 2018 2019
Performance and Goal Management HCM 2018 2020
Recruiting Chatbot HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2019 2019
Succession and Leadership Planning HCM 2012 2013
Talent Sourcing HCM 2019 2019
Talent Sourcing HCM 2019 2019
Time and Attendance HCM 2013 2013
Video Interviewing HCM 2021 2021
Workforce Analytics HCM 2014 2014
Workforce Management HCM 2016 2017
Workforce Management HCM 2016 2017
Workforce Management HCM 2011 2011
Workforce Management HCM 2016 2017
Workforce Management HCM 2017 2017
CVS Health ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HealthEdge Software Legacy HealthRules Payer Core Admin Processing System ERP Services and Operations n/a 2019 2019
In 2019, CVS Health implemented HealthRules Payer for Core Admin Processing System responsibilities within its payer operations and claims processing teams. The deployment centralized administrative processing and claims adjudication on HealthRules Payer, establishing the application as the primary platform for contracts, rates and pricing configuration feeding claim workflows. Configuration work focused on contract management, rate tables, pricing rules and adjudication engine tuning so that contract terms and fee schedules were accurately applied during claims processing. HealthRules Payer was configured to capture pricing calculation logic, claim validation rules and benefit configuration, aligning pricing inputs directly with adjudication paths and exception handling. Operational governance emphasized configuration controls, versioned rate table management and formal validation routines to ensure contracts, rates and pricing were configured correctly to accurately process claims in HealthRules Payer. The program documented change control procedures and handoffs between contract administration, pricing teams and claims operations to maintain configuration integrity and support ongoing rate updates.
Core Admin Processing System ERP Services and Operations 2021 2021
Core Admin Processing System ERP Services and Operations 2020 2021
Electronic Health Record ERP Services and Operations 2017 2017
Electronic Health Record ERP Services and Operations 2017 2017
Electronic Health Record ERP Services and Operations 2020 2020
Electronic Health Record ERP Services and Operations 2021 2021
Electronic Health Record ERP Services and Operations 2021 2021
Facility Management ERP Services and Operations 2015 2015
Laboratory Management ERP Services and Operations 2021 2021
Pharmacy Management ERP Services and Operations 2021 2021
CVS Health AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2024 2024
CVS Health Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2016 2018
Analytics and BI Analytics and BI 2017 2017
Analytics and BI Analytics and BI 2014 2014
Analytics and BI Analytics and BI 2012 2013
Analytics and BI Analytics and BI 2024 2024
Analytics and BI Analytics and BI 2024 2024
Analytics and BI Analytics and BI 2020 2020
Data Warehouse Analytics and BI 2020 2020
Data Warehouse Analytics and BI 2014 2014
Data Warehouse Analytics and BI 2014 2014
CVS Health Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Blockchain Platform Blockchain 2022 2022
CVS Health Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2012 2013
Online Meeting Scheduling Collaboration 2021 2021
CVS Health Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2014 2015
Contract Lifecycle Management Content Management 2019 2019
Contract Lifecycle Management Content Management 2018 2018
Web Content Management Content Management 2020 2020
Web Content Management Content Management 2017 2017
CVS Health eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Personalization and Product Recommendations eCommerce 2019 2019
CVS Health SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Demand Forecasting and Planning SCM 2016 2016
Inventory Management SCM 2014 2014
Inventory Management SCM 2022 2022
Supply Chain Management SCM 2014 2014
Warehouse Management SCM 2016 2016
Warehouse Management SCM 2022 2022
CVS Health CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2016 2016
Customer Analytics CRM 2016 2016
Customer Experience CRM 2012 2013
Customer Experience CRM 2014 2014
Customer Support CRM 2016 2016
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2023 2023
Marketing Automation CRM 2012 2013
Marketing Automation CRM 2012 2013
Marketing Automation CRM 2012 2013
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2016 2016
CVS Health EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Environmental, Social, and Governance (ESG) EPM 2022 2022
Environmental, Social, and Governance (ESG) EPM 2022 2022
EPM EPM 2012 2013
EPM EPM 2012 2013
EPM EPM 2012 2013
EPM EPM 2021 2021
CVS Health ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2020 2020
IT Service Management ITSM 2019 2019
IT Service Management ITSM 2016 2016
CVS Health Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2022 2022
Sourcing Procurement 2012 2013
Supplier Relationship Management Procurement 2012 2012
CVS Health SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2018 2018
Configure Price Quote (CPQ) SPM 2019 2019
Incentive Compensation Management SPM 2016 2016
CVS Health TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Payment Integrity TRM 2021 2021
CVS Health PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
API Management PaaS 2020 2020
API Management PaaS 2022 2022
Apps Development PaaS 2020 2020
Apps Development PaaS 2022 2022
Apps Development PaaS 2020 2020
Robotic Process Automation PaaS 2019 2019
Robotic Process Automation PaaS 2019 2019
Test Automation Platform PaaS 2022 2022
Test Automation Platform PaaS 2022 2022
Test Automation Platform PaaS 2022 2022
Transactional Email PaaS 2021 2021
CVS Health IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2024 2024
Backup as a Service (BaaS) IaaS 2017 2017
Cloud Storage IaaS 2019 2019
Cloud Storage IaaS 2021 2021
Container Service IaaS 2022 2022
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Data Warehouse Appliance IaaS 2017 2017
Data Warehouse Appliance IaaS 2020 2020
Database Management IaaS 2014 2014
Database Management IaaS 2020 2020
Database Management IaaS 2024 2024
Database Management IaaS 2018 2018
Network Management and Monitoring IaaS 2022 2022
Network Management and Monitoring IaaS 2022 2022
CVS Health CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DDoS Protection CyberSecurity 2021 2021
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2020 2020
Threat Modeling CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at CVS Health

First Name Last Name Title Function Department Email Phone
Vice President Strategy, Pricing, Promotion and Business Analytics VP IT
Vice President, Enterprise Analytics VP IT
Director, Enterprise Analytics Director IT
EVP and Chief Human Resources Officer CXO HR
Chief Financial Officer, Executive Vice-President CXO Finance
Vice President of Finance VP Finance
VP, IT and Business Transformation VP IT
Vice President, Strategic Procurement and Accounts Payable VP Procurement
Senior Manager of DSD and Retail Expense Payables Manager Finance
Director, Accounts Payable Director Finance
Senior Director, Strategic Procurement Director Procurement
Accounts Payable Manager Manager Finance
Warehouse Payables & PBM Expense Payables Manager Manager Finance
Chief Data Architect Manager IT
Senior Manager of Data Science & Innovation Manager R&D
Director of Data Analytics/Contracting Director IT
Advisor QA Analyst (Rx Pharmacy Data warehouse) (Data warehouse migration Teradata to Hadoop) Manager IT
Director Workforce Management Director HR
Manager of Workforce Programs Manager HR
Executive Vice President and Chief Financial Officer CXO Finance
Executive Vice President and Chief Operating Officer CXO Finance
Director of Enterprise Organization Design and Performance Management Director Finance
Sr Manager of Employee Relations Manager HR
VP Human Resources VP HR
Human Resources Director Solutions and Delivery Director HR
Senior Vice President - Chief Financial Officer: Transformation and Shared Services CXO Finance
Senior Director, Finance Transformation Director Finance
Executive Vice President and Chief Financial Officer CXO Finance
Senior Manager Application Development Manager IT
Governance, Risk & Compliance, GRC CXO Risk
Vice President Talent Acquisition VP HR
Executive Vice President, Chief Policy and External Affairs Officer, and General Counsel, CVS Health CXO Finance
Senior Director, Claims & Litigation Director Customer Service
EVP, Chief Compliance Officer CXO Finance
Director Talent Acquisition Director HR
Director of Recruiting Strategy & Workforce Planning Director HR
Director of Talent Acquisition - Enterprise Digital Director HR
Senior Director Talent Acquisition, Technology and Corporate Growth Initiatives Director HR
Executive Assistant to SVP HR & SVP Head of Talent Manager HR
Vice President IT VP IT
Director Of Information Technology Director IT
Human Resources Director Director HR
SVP and CIO VP IT
Head of Data Engineering Director IT
Executive. Director Infrastructure Technology Director IT
Associate Vice President Data Engineering VP IT
Director, Sales Director Finance
Director Sales and Marketing Operations Director Marketing
Sales Director Director Sales
EVP - Ventures and Chief Experience and Technology Officer CXO IT
Vice President, Data Engineering VP IT
Director Of Information Technology Director IT
Director, Sales Operations, Insights & Enablement Director Sales
Sales Operations Manager Manager Sales
Director of Claims Director Customer Service
Executive Vice President, Chief Policy Officer and General Counsel CXO Finance
Vice President, Senior Legal Counsel - Specialty Health Services VP Legal
Senior VP and Assistant General Counsel VP Legal
Senior Vice President and Assistant General Counsel VP Legal
SVP & CISO VP IT
Vice President, Cyber Security Technology & Identity Services VP IT
Lead Director Security Risk Management Director Risk
CRO (Chief Risk Officer) CXO Risk
Executive Director Network Engineering Director IT
Executive Director Network Operations Director IT
VP, Network Solutions VP IT
Manager, Network Operations Manager IT
Manager-Network Operations Manager IT
Senior Manager - Network Engineering Manager R&D
Vice President IT, CVS Health VP IT
Senior Manager, Sales Enablement Manager Sales
Senior Vice President and Chief Digital, Technology and Information Officer VP IT
Head of Partnerships & Strategy Director Operations
IT Director Director IT
Senior Software Development Engineer aka Senior Salesforce Administrator Manager Marketing
Salesforce Administrator Manager Marketing
Salesforce Administrator Manager Marketing
Salesforce Developer/ Administrator Manager Marketing
Salesforce Lightning Developer/Administrator Manager Marketing
Manager, SAP QA Engineering Manager IT
Lead Director, SAP/S4, IT Finance Director IT
QA Advisor - Lead/Manager Manager IT
IT Finance Director Director IT
Executive Director, IT Systems, IT Service & Stability Operations Director IT
EVP & CFO CXO Finance
Director Financial Systems Director IT
Director, Financial Systems Improvement Director IT
Sr Manager Database Administration Manager IT
Director, Data Engineering Director IT
Senior Manager, Open Source Database Administration Manager IT
Senior Manager Database Architecture Manager IT
Lead Director, Data Engineering and Analytics Director IT
Executive Director, Data Engineering Programs, Enterprise Data & AI Platforms Director IT
Senior Manager RPA Manager IT
Senior Manager - Invoicing Manager Finance

Apps Being Evaluated by CVS Health Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CVS Health IT executives and key decision makers. This section highlights CVS Health's latest recorded technology evaluations, including Dataiku Data Science Studio (DSS) for ML and Data Science Platforms on 2026-03-25, Manhattan WMS for Warehouse Management on 2026-03-06, and Epic MyChart for Electronic Health Record on 2025-11-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CVS Health digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-03-25 CVS Health Evaluated Dataiku Dataiku Data Science Studio (DSS) ML and Data Science Platforms AI Development
2026-03-06 CVS Health Evaluated Manhattan Associates Manhattan WMS Warehouse Management SCM
2025-11-11 CVS Health Evaluated Epic Systems Epic MyChart Electronic Health Record ERP Services and Operations
2025-09-15 CVS Health Evaluated Customer Experience CRM
2024-12-19 CVS Health Evaluated Personalization and Product Recommendations eCommerce
2024-12-12 CVS Health Evaluated Application Hosting and Computing Services IaaS
2024-09-04 CVS Health Evaluated ERP Financial ERP
2024-07-08 CVS Health Evaluated Analytics and BI Analytics and BI
2024-06-05 CVS Health Evaluated Data Warehouse Analytics and BI
FAQ - APPS RUN THE WORLD CVS Health Technographics
CVS Health is a Healthcare organization based in United States, with around 219000 employees and annual revenues of $372.81 billion.
CVS Health operates a diverse technology stack with applications such as Serrala FinanceSuite Accounts Payable, Oracle Cloud HCM Absence Management and HealthRules Payer, covering areas like AP Automation, Absence and Leave Management and Core Admin Processing System.
CVS Health has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Serrala, Oracle and HealthEdge Software.
CVS Health recently adopted applications including Amazon Alexa Voice AI in 2024, Tableau in 2024 and ThoughtSpot in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CVS Health’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates CVS Health’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CVS Health technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.