Cyberplex
1235 Bay Street,
Toronto, M5R 3K4, ON,
Canada
Toronto, M5R 3K4, ON,
Canada
1 416-597-8889
Professional Services
Cyberplex Technographics
Cyberplex Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cyberplex and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 58 Cyberplex employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cyberplex has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Ruby Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cyberplex is running and its propensity to invest more and deepen its relationship with Oracle , Ruby , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cyberplex revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cyberplex intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cyberplex Tech Stack and Enterprise Applications
Cyberplex ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Cyberplex implemented Oracle NetSuite ERP to centralize core finance operations and establish a single source of truth for accounting activities. The deployment targeted the ERP Financial domain for the Canada-based professional services firm with approximately 58 employees and reported revenue near 10000000, positioning Oracle NetSuite ERP as the primary financial management platform. The choice emphasized cloud-native delivery and standardization of transactional finance processes across the organization.
The implementation configured ERP Financial modules commonly used by mid-market professional services firms, including general ledger, accounts payable, accounts receivable, billing and invoicing, revenue recognition and financial reporting, fixed asset management, and project accounting tied to service delivery. Configuration work focused on a unified chart of accounts, automated billing schedules for time and materials engagements, and role-based permissioning for segregation of duties. Oracle NetSuite ERP was provisioned to handle recurring billing cycles and consolidated financial close activities.
Architecturally the deployment followed a cloud SaaS model consistent with Oracle NetSuite ERP, centralizing data storage and application management under the vendor platform. Operational coverage emphasized finance, accounting, and project billing teams, with workflows designed to align professional services delivery and invoicing. Security and access controls were structured to support finance governance and auditability.
Governance activities established finance process ownership, approval hierarchies for payments and invoices, and standardized month-end close procedures within the application. The rollout prioritized configuration of financial controls, user roles, and documented accounting procedures to support ongoing operations under the ERP Financial solution.
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Cyberplex AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Cyberplex deployed Ruby Live Chat on its public website. Cyberplex uses Ruby Live Chat as a Chatbots and Conversational AI solution to manage real time visitor conversations, perform initial query triage, and support customer service and lead capture workflows on the corporate site.
The implementation centers on a website-embedded chat widget paired with Ruby’s cloud hosted engagement platform, reflecting standard Chatbots and Conversational AI architecture. Functional capabilities implemented include live chat session handling, an agent console for human response, configurable routing and presence controls, and templated message flows and visitor capture fields as part of the administrative configuration. Operational scope is focused on web visitor engagement to support support and business development teams, with administration performed through the application’s console to tune availability and message templates.
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Cyberplex Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Cyberplex implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment covered the full organization of 58 employees at this Canada based professional services firm and is referenced on the company website.
Implementation centered on core Google Workspace (Formerly Google G-Suite) capabilities including Gmail, Google Drive, Docs, Sheets, Slides, Calendar and Google Meet, with Shared Drives provisioned for project teams. The Admin console was configured for account provisioning, group management, role based access and baseline security controls. Teams used real time document coauthoring and calendar scheduling to support client delivery and internal operations.
Operational governance relied on centralized administration for user lifecycle, mobile device management and retention settings, aligning IT control with service delivery and project management workflows. The implementation touched business functions including client facing teams, project operations, sales and administrative teams, using Collaboration features for scheduling, file versioning and meeting orchestration.
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Cyberplex IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Cyberplex
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Technology Officer | CXO | IT | |
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President and CEO | CXO | Finance | |
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Vice President of Finance and CFO | VP | Finance | |
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Apps Being Evaluated by Cyberplex Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cyberplex IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cyberplex digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Cyberplex Technographics
Cyberplex is a Professional Services organization based in Canada,
with around 58 employees and annual revenues of $10.0 million.
Cyberplex operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Ruby Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Cyberplex has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Ruby and Google.
Cyberplex recently adopted applications including
Ruby Live Chat in 2021, DigitalOcean Droplets in 2021 and Fastly in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cyberplex’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Cyberplex’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cyberplex technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.