Dallas, 75201, TX,
United States
CyrusOne, Inc Technographics
CyrusOne, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CyrusOne, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 452 CyrusOne, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CyrusOne, Inc has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2020, Yardi Voyager for Real Estate Property Management in 2019, Velaro Live Chat for Chatbots and Conversational AI in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CyrusOne, Inc is running and its propensity to invest more and deepen its relationship with Sage , Yardi , Velaro or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CyrusOne, Inc revenues, which have grown to $981.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CyrusOne, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CyrusOne, Inc Tech Stack and Enterprise Applications
CyrusOne, Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, CyrusOne, Inc implemented Sage 500 ERP (formerly MAS 500) to support ERP Financial operations for corporate accounting and capital project accounting. The deployment focused on finance and accounting activities during a period of remote working driven by COVID-19, with daily and monthly operational cadences adapted to distributed teams.
The implementation emphasized fixed asset management and capital accounting capabilities within Sage 500 ERP (formerly MAS 500), including new asset setup and in-servicing of costs from construction in progress to fixed asset accounts. Functional workflows included capital budget review, processing and daily review of capital purchase orders and contract submissions, general ledger processing, accounts payable coordination, and preparation and posting of capital labor, capitalized interest, accruals, and journal entries.
Operational processes were executed alongside Yardi, where capital jobs were created in the financial system Yardi and new assets were established in Sage 500 ERP (formerly MAS 500). The solution supported coordinated handoffs between capital job tracking in Yardi and fixed asset posting in Sage 500, with accounting teams maintaining transactional controls across both systems.
Governance included formal review of capital budget revisions, daily validation of capital PO and contract inputs, and monthly reconciliations of balance sheet accounts to support accurate fixed asset and CIP accounting. Routine preparation and posting of internal capital labor, interest capitalization entries, accruals, and journal entries were institutionalized as part of the finance operating model.
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CyrusOne, Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi Voyager | Real Estate Property Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, CyrusOne, Inc implemented Yardi Voyager as its Real Estate Property Management platform. The deployment is exposed on the company website where Yardi Voyager is used to surface property listings and tenant-facing workflows, aligning external site content with back-office property data.
The implementation leverages Yardi Voyager capabilities common to Real Estate Property Management systems, including lease administration, property accounting, facilities and asset management, common area maintenance billing, and a tenant portal for service requests and document exchange. Configuration emphasis appears to be on centralized property records, lease lifecycle management, and financial posting ledgers to support leasing and property operations.
Operational coverage centers on leasing, property operations, and finance teams within CyrusOne, integrating front-end website presentation with the Yardi Voyager instance to provide tenant access and listing updates. Governance is implemented through consolidated property master data and role based access controls for leasing and finance users, enabling standardized workflows for lease execution and property financials.
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CyrusOne, Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Velaro | Legacy | Velaro Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, CyrusOne, Inc deployed Velaro Live Chat on its website, adopting a web-based conversational interface within the Chatbots and Conversational AI category. The Velaro Live Chat implementation provides an embedded chat widget for real-time engagement, targeted at handling sales inquiries and tenant or customer support traffic on CyrusOne, Inc web pages, and reflects a web-first conversational channel approach.
The deployment pairs the browser-embedded chat widget with a browser-based operator console, consistent with typical Velaro Live Chat architectures, and leverages common Chatbots and Conversational AI capabilities such as chat routing, canned responses, session transcripts, and operational reporting. Operational coverage is focused on website contact and customer engagement touchpoints, with governance and workflow emphasis expected on chat routing rules, response templates, and transcript retention to support customer support and sales functions.
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CyrusOne, Inc Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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CyrusOne, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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CyrusOne, Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CyrusOne, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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CyrusOne, Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management, IT Service Management | ITSM |
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2012 | 2012 |
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CyrusOne, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyrusOne, Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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CyrusOne, Inc Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at CyrusOne, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CyrusOne, Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||