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Dacia Romania Data, Technology Stack, and Enterprise Applications
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Manager Digital Asset Management Content Management n/a 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TotalSoft Legacy TotalSoft Charisma CRM CRM CRM n/a 2014 2014
In 2014 Dacia Romania implemented TotalSoft Charisma CRM, a CRM solution developed by TotalSoft. The deployment targeted management of a bug agent network spread across the country and the execution of multiple marketing and sales campaigns to support dealer partners in achieving trading goals. The implementation emphasized partner relationship management and campaign management capabilities, coupled with structured document and information exchange workflows to support intensive operational collaboration. TotalSoft Charisma CRM was configured to centralize customer records and standardize partner-facing processes, aligning CRM functional terminology such as customer master, campaign orchestration, and case or request tracking with operational needs. The solution was integrated to other information systems to centralize all customer data and to create a single repository for market and partner interactions, enabling cross system visibility without naming specific upstream systems. Operational scope included countrywide agent and partner networks and business functions for marketing, sales, and partner support. Governance focused on embedding CRM driven processes for partner engagement and document exchange, with TotalSoft delivering the core solution to meet stated business requirements and required functionality. The implementation was undertaken to support partners in running quality relationships with the market and to increase business efficiency.
Digital Advertising Platform CRM 2015 2015
IT Decision Makers and Key Stakeholders at Dacia Romania
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Dacia Romania Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dacia Romania Technographics

Dacia Romania is a Automotive organization based in Romania, with around 10987 employees and annual revenues of $6.15 billion.

Dacia Romania operates a diverse technology stack with applications such as Adobe Experience Manager and TotalSoft Charisma CRM, covering areas like Digital Asset Management and CRM.

Dacia Romania has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Adobe Systems and TotalSoft.

Dacia Romania recently adopted applications including Adobe Experience Manager in 2016, MediaMath in 2015 and TotalSoft Charisma CRM in 2014, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dacia Romania’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dacia Romania’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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