Dakota Software Corp.
26300 Cedar Road Suite 1105,
Cleveland, 44122, OH,
United States
Cleveland, 44122, OH,
United States
1 216-765-7100
Professional Services
Dakota Software Corp. Technographics
Dakota Software Corp. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dakota Software Corp. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Dakota Software Corp. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dakota Software Corp. has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2018, GoodData for Analytics and BI in 2020, Zoom for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dakota Software Corp. is running and its propensity to invest more and deepen its relationship with Zoho Corp. , GoodData Corporation , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dakota Software Corp. revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dakota Software Corp. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dakota Software Corp. Tech Stack and Enterprise Applications
Dakota Software Corp. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Dakota Software Corp. implemented Zoho SalesIQ on its public website as a customer engagement layer for Chatbots and Conversational AI. The deployment is a web-embedded live chat and conversational interface aimed at improving real-time visitor engagement for the professional services firm.
The implementation centers on Zoho SalesIQ core capabilities, including a browser-based chat widget, bot-driven conversational flows for initial lead capture, real time visitor tracking and proactive messaging, and an agent console for live escalation. Configuration work included chat routing rules, canned responses and scripted bot handlers to standardize first contact and triage customer inquiries, and dashboarding to surface conversation metrics and session histories for continuous refinement.
Operational ownership sits with customer-facing teams, primarily sales and support, who manage agent availability, shift coverage and conversational governance. Rollout governance emphasized chatbot script control, agent escalation procedures and periodic review of conversation transcripts to tune bot flows and response templates, enabling an embedded Chatbots and Conversational AI capability on the Dakota Software Corp. website.
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Dakota Software Corp. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoodData Corporation | Legacy | GoodData | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020 Dakota Software Corp. implemented GoodData on their website to provide embedded analytics and self-service reporting. The deployment uses GoodData as an Analytics and BI layer surfaced through the corporate site, delivering interactive dashboards and scheduled reports to external users and internal stakeholders.
Configuration emphasizes data modeling, dashboard design, and report delivery workflows typical of Analytics and BI deployments, with API-driven data feeds and scheduled imports to populate analytical models. Governance focuses on content management and role based access control for web delivered analytics, and the implementation supports both client facing dashboards and internal operational reporting without named third party system integrations specified in the source.
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Dakota Software Corp. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Dakota Software Corp. embedded Zoom on their website and deployed Zoom as its Audio Video and Web Conferencing solution. The 60 employee professional services firm registers web initiated meetings and supports browser based and client sessions directly from public site pages to facilitate client interactions and virtual presentations.
Deployment focuses on web hosted meeting links and site integrated session initiation, implementing Audio Video and Web Conferencing capabilities such as scheduled meetings, live video, screen sharing, recording, and attendee management. Zoom is configured to support both ad hoc client calls and prescheduled demos, aligning meeting hosting and basic conferencing workflows with the firm s client engagement processes.
Operational coverage spans sales, client services, and delivery teams that initiate sessions from the website and route meeting requests through existing contact and calendar scheduling processes. Governance and operational ownership for a company of this size emphasize access control, meeting provisioning and account administration, with IT maintaining the embedded conferencing components and site integration.
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Dakota Software Corp. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Dakota Software Corp. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Dakota Software Corp. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Dakota Software Corp.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dakota Software Corp. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dakota Software Corp. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dakota Software Corp. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Dakota Software Corp. Technographics
Dakota Software Corp. is a Professional Services organization based in United States,
with around 60 employees and annual revenues of $6.0 million.
Dakota Software Corp. operates a diverse technology stack with applications such as
Zoho SalesIQ, GoodData and Zoom,
covering areas like Chatbots and Conversational AI, Analytics and BI and Audio Video and Web Conferencing.
Dakota Software Corp. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Zoho Corp., GoodData Corporation and Zoom Video Communications.
Dakota Software Corp. recently adopted applications including
Zoominfo Platform in 2023, Microsoft Clarity in 2022 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dakota Software Corp.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dakota Software Corp.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dakota Software Corp. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.