
Belfast, BT1 6JS,
United Kingdom
Danske Bank UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Danske Bank UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Danske Bank UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Danske Bank UK has purchased the following applications: Avaya Aura Contact Center for Call Center in 2014, eGain Chat for Chatbots and Conversational AI in 2019, Workplace by Facebook for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Danske Bank UK is running and its propensity to invest more and deepen its relationship with Avaya , eGain Corporation , Facebook or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Danske Bank UK revenues, which have grown to $242.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Danske Bank UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Avaya | Legacy | Avaya Aura Contact Center | Call Center | CRM | n/a | 2014 | 2015 |
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
Customer Experience | CRM |
|
2015 | 2015 |
|
|
|
Customer Support | CRM |
|
2015 | 2015 |
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
Sales Automation, Sales Engagement | CRM |
|
2015 | 2015 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
eGain Corporation | Legacy | eGain Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
Collaboration
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2018 | 2018 |
Content Management
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Enterprise Content Management | Content Management |
|
2012 | 2012 |
HCM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
---|---|---|---|---|---|---|---|
|
|
|
Recruiting | HCM |
|
2019 | 2019 |
First Name | Last Name | Title | Function | Department | Phone | |
---|---|---|---|---|---|---|
Head of CX&EE | Director | Customer Service | ||||
Head of Customer Journeys | Director | Customer Service | ||||
Team Manager Customer Support | Manager | Customer Service | ||||
Head od Digital Transformation, Data and Operational Excellence | Director | IT | ||||
Head Of Digital Channels | Director | IT |
Date | Company | Status | Vendor | Product | Category | Market |
---|---|---|---|---|---|---|
No data found |