Hyderabad, 500032,
India
Darwinbox Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Darwinbox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Darwinbox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Darwinbox has purchased the following applications: Drift AI Chatbot for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, BambooBox Platform for Account Based Marketing, Customer Data Platform in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Darwinbox is running and its propensity to invest more and deepen its relationship with Drift , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Darwinbox revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Darwinbox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
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Collaboration | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BambooBox | Legacy | BambooBox Platform | Account Based Marketing, Customer Data Platform | CRM | n/a | 2024 | 2024 |
In 2024, Darwinbox implemented the BambooBox Platform to add intent-based account prioritization and improve outbound sales development representative workflows. The deployment targeted marketing and CRM operations in India, and used the BambooBox Platform within the Account Based Marketing,Customer Data Platform category to deliver account scoring and prioritized outbound lists for the SDR team.
The implementation configured intent signal ingestion and ABM-style account scoring models, prioritized account lists and outbound sequence orchestration to align SDR outreach with intent. Functional configuration included rules-based account scoring, segment-based routing to SDRs, and CRM synchronization for lead-to-account matching and pipeline handoffs.
Rollout focused on SDR use cases within marketing and CRM, with the BambooBox Platform supporting operational workflows for account prioritization and outbound pipeline development. Outcomes documented in a BambooBox case study cite a reported 60% increase in lead-to-opportunity conversion for the SDR team, and the case study describes ABM/CDP-driven account scoring and outbound pipeline growth.
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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VPN | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF), Identity and Access Management (IAM), Endpoint Detection and Response (EDR), DDoS Protection | CyberSecurity |
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2023 | 2023 |
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