DataBank IMX LLC
620 Freedom Business Center, Suite 120,
King of Prussia, 19406, PA,
United States
King of Prussia, 19406, PA,
United States
1 800-873-9426
Professional Services
DataBank IMX LLC Technographics
DataBank IMX LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DataBank IMX LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 DataBank IMX LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
DataBank IMX LLC has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2015, Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) for Intelligent Document Processing in 2013, Terminus ABM Platform for Account Based Marketing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DataBank IMX LLC is running and its propensity to invest more and deepen its relationship with Olark , TeamSupport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DataBank IMX LLC revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DataBank IMX LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DataBank IMX LLC Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, DataBank IMX LLC implemented Olark Live Chat on its public website. The Olark Live Chat deployment sits within the Chatbots and Conversational AI category and provides a customer facing, real time messaging layer to capture incoming website visitor interactions and enable synchronous agent response.
Implementation focused on embedding the Olark widget across key site pages, configuring live agent messaging, canned responses, chat transcripts, and basic visitor monitoring and targeting. Operational scope centered on website based customer service and sales inquiry handling, with workflows established for live chat handoffs, transcript retention for later review, and scripted response templates to standardize front line conversational handling.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) | Intelligent Document Processing | Content Management | n/a | 2013 | 2013 |
In 2013, DataBank IMX LLC implemented Tungsten ReadSoft Invoices as an Intelligent Document Processing solution to support invoice and client document workflows. The deployment was used to capture keyed information, verify that information was accurate via ReadSoft, and update documents according to client requests, reflecting a focus on client driven document handling and verification.
Tungsten ReadSoft Invoices was configured for document capture, OCR extraction, field level validation and human in the loop verification. The implementation relied on rules based validation and exception queues to surface items for manual review, and on structured forms processing to standardize varied incoming document formats.
Operational coverage emphasized processing client submitted updates and internal verification tasks, with the application connected to submission channels and internal document repositories to streamline update requests. Business functions impacted included document processing, client services, and records management where operators validated extracted data and executed document updates per client instructions.
Governance centered on codified verification workflows and audit trail capture inside Tungsten ReadSoft Invoices, with role based validation steps implemented to ensure traceability of client driven changes. The narrative highlights how Intelligent Document Processing capabilities were applied to formalize update handling and institutionalize human validation points for quality control.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Terminus | Legacy | Terminus ABM Platform | Account Based Marketing | CRM | n/a | 2018 | 2018 |
In 2018, DataBank IMX LLC deployed the Terminus ABM Platform to instrument account-centric marketing directly on their website. The Terminus ABM Platform is used to coordinate Account Based Marketing activities across marketing and sales-aligned demand generation programs for the organization.
The implementation centers on web-based account engagement capabilities common to the Account Based Marketing category, including account-based advertising, target account list management, website personalization and engagement tracking, and orchestration of outbound campaigns. Terminus ABM Platform functionality is embedded in the corporate website for identification and tracking of named accounts, enabling audience segmentation and account scoring workflows that feed marketing operations and field sales outreach.
Operational governance emphasizes centralized MarTech ownership by marketing operations and demand generation teams, with playbooks that convert account signals from the website into coordinated campaign actions and sales alerts. The deployment architecture reflects a cloud-hosted, tag-based integration pattern on the site, supporting continuous refinement of account lists and campaign orchestration through the Terminus ABM Platform.
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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CRM | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at DataBank IMX LLC
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by DataBank IMX LLC Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DataBank IMX LLC IT executives and key decision makers. This section highlights DataBank IMX LLC's latest recorded technology evaluations, including Exela Lockbox for AR Automation on 2025-03-26, Exela Benefits for Benefits Administration on 2025-03-13, and Exela DrySign for Digital Signing on 2025-03-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DataBank IMX LLC digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD DataBank IMX LLC Technographics
DataBank IMX LLC is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $150.0 million.
DataBank IMX LLC operates a diverse technology stack with applications such as
Olark Live Chat, Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) and Terminus ABM Platform,
covering areas like Chatbots and Conversational AI, Intelligent Document Processing and Account Based Marketing.
DataBank IMX LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Olark, Tungsten Automation and Terminus.
DataBank IMX LLC recently adopted applications including
Hubspot Marketing Automation in 2021, Google Cloud Platform (GCP) in 2021 and TeamSupport SnapEngage in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DataBank IMX LLC’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DataBank IMX LLC’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DataBank IMX LLC technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.