AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

DATABASICS Tech Stack and Enterprise Applications

DATABASICS ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Itemize Legacy Itemize AP Automation AP Automation ERP n/a 2025 2025
In 2025 DATABASICS deployed Itemize AP Automation to strengthen invoice and receipt data capture as part of its AP Automation initiatives for a 30 employee professional services firm. The engagement targeted accounts payable and employee expense workflows using Itemize AP Automation to accelerate document processing and reduce manual data entry. Itemize AP Automation was configured to apply AI document processing for document capture and AP expense extraction, enabling automated parsing of invoices and receipts. Configuration emphasized template free extraction and validation rules to support higher straight through processing rates, reflecting the case description that Itemize improved STP rates and was deployed rapidly. Operational scope covered finance and accounting functions responsible for payables and expense reimbursement workflows, centralizing captured transaction data into the AP Automation layer for downstream posting. The deployment approach prioritized rapid provisioning and lightweight configuration suitable for a 30 person professional services firm, aligning system capabilities with practical operational throughput and review checkpoints. Governance changes focused on reworking invoice review and exception handling to shift effort from manual data entry to exception resolution, with Itemize AI document processing feeding standardized extraction results into AP workflows. Outcomes reported include improved straight through processing rates and a rapid deployment timeline, driven by Itemize AP Automation document capture and AP and expense extraction capabilities.
ERP Financial ERP 2024 2024
DATABASICS AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, DATABASICS implemented Hubspot Live Chat on their public website. The deployment positioned Hubspot Live Chat as a Chatbots and Conversational AI capability to support website customer engagement and lead capture for the 30 person professional services firm. Implementation focused on embedding the chat widget across key site pages to provide real time conversational entry points for prospects and existing clients. This established a direct relationship between DATABASICS, Hubspot Live Chat, Chatbots and Conversational AI, and the business function of customer engagement and lead capture. Configuration work centered on standard conversational workflows, including proactive greetings, canned responses, and form based contact capture. Chat transcripts and contact captures were recorded into HubSpot records to preserve conversational context for follow up, aligning chat interactions with sales and client service workflows. The configuration emphasized lightweight, maintainable conversational snippets and scripted qualification to streamline initial inquiry handling. Operational ownership was exercised by the client services and sales teams, with routing and availability rules configured to ensure inbound chats reached assigned staff. Rollout and ongoing management were handled internally at the company level given its size, and governance focused on response ownership, transcript retention, and editing of canned response content. The implementation reflects category aligned practices for Chatbots and Conversational AI applied to professional services customer engagement and lead qualification.
DATABASICS CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot CRM CRM CRM n/a 2018 2018
In 2018, DATABASICS implemented Hubspot CRM on its website to centralize customer interactions for the 30 person professional services firm. The deployment used Hubspot CRM as a cloud SaaS application embedded in on-site forms and tracking, focused on real time lead capture, contact profile creation, and basic pipeline visibility, consistent with CRM category capabilities. Configuration emphasized core CRM modules including contact and company records, deal pipelines, task and activity management, and marketing email workflows. Operational coverage targeted sales and marketing functions across the United States organization, with governance organized around a single centralized contact database and standardized pipeline stages to improve lead qualification and follow up.
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2021 2021
DATABASICS ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2019 2019
IT Service Management ITSM 2018 2018
DATABASICS IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at DATABASICS

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DATABASICS Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DATABASICS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DATABASICS digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DATABASICS Technographics
DATABASICS is a Professional Services organization based in United States, with around 30 employees and annual revenues of $4.0 million.
DATABASICS operates a diverse technology stack with applications such as Itemize AP Automation, Hubspot Live Chat and Hubspot CRM, covering areas like AP Automation, Chatbots and Conversational AI and CRM.
DATABASICS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Itemize and HubSpot.
DATABASICS recently adopted applications including Itemize AP Automation in 2025, Sage Intacct in 2024 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DATABASICS’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DATABASICS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DATABASICS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.