New York, 10004, NY,
United States
Datagram Technographics
Datagram Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Datagram and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Datagram employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Datagram has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, TeamSupport SnapEngage for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Datagram is running and its propensity to invest more and deepen its relationship with Intuit , TeamSupport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Datagram revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Datagram intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Datagram Tech Stack and Enterprise Applications
Datagram ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, Datagram implemented Intuit Quickbooks Enterprise as its ERP Financial solution to centralize accounting operations for a 40 employee professional services firm. The deployment targeted the finance and accounting function and established Intuit Quickbooks Enterprise as the primary system of record for payables, tax reporting, and consolidated sales transaction data.
The implementation concentrated on Accounts Payable capabilities, including vendor master configuration, invoice data entry and batching, payment processing workflows, and controls for invoice approval. Intuit Quickbooks Enterprise was configured to prepare and manage tax reporting workflows for forms 1099 and 1098, and to support period-end reconciliation processes consistent with ERP Financial bookkeeping and reporting practices.
Sales transaction consolidation was addressed by importing transferred sales transactions from Datagram’s home program into Intuit Quickbooks Enterprise, using mapped import routines and reconciliation steps to align revenue entries with the company chart of accounts. Operational governance focused on finance department processes, vendor payment policies, and tax form generation procedures, with change concentrated on finance operations rather than cross-functional systems.
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Datagram AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Datagram implemented TeamSupport SnapEngage on its website. The deployment uses the TeamSupport SnapEngage live chat and conversational layer to provide on-site chat, proactive engagement, canned responses, and lead capture, aligned with Chatbots and Conversational AI capabilities.
The implementation is delivered as a client-side website widget that connects to the TeamSupport SnapEngage agent console for real-time messaging and session transcripts. Operational ownership is centralized with Datagram's support and client services teams, who configure routing rules, availability schedules, and response templates inside TeamSupport SnapEngage to support customer support and sales functions on the website.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Datagram Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Datagram implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is a cloud-native, SaaS configuration provisioned under Datagram's corporate domain to support a 40-employee professional services firm in the United States.
The Google Workspace (Formerly Google G-Suite) rollout centers on standard collaboration modules including Gmail for corporate email, Google Drive and Shared Drives for file storage, Google Docs, Sheets and Slides for collaborative document editing, and Google Calendar for scheduling. Administrative functions are managed through the Google Admin console, with role-based group management and device management capabilities used to control access and endpoint posture.
Datagram exposes Google Workspace functionality on its website for corporate email handling and site contact flows, aligning web‑facing communication with the same domain and mailbox infrastructure used internally. The implementation supports both internal team collaboration and client-facing correspondence typical of a professional services firm.
Governance is organized around centralized user provisioning, group-based access policies, and administrative controls in the Admin console, with account lifecycle and security settings used to enforce organizational policy. Operational coverage spans core business functions including delivery, sales and operations, enabling shared workspaces and real-time collaboration across the company.
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Datagram CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Datagram ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2015 | 2015 |
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Datagram IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Datagram CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Datagram
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| CFO | CXO | Finance | ||||
| Regional Account Director | Director | Finance |
Apps Being Evaluated by Datagram Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||