Kuala Lumpur, 59200,
Malaysia
DaVita Malaysia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DaVita Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 DaVita Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DaVita Malaysia has purchased the following applications: Insta By Practo for Medical Practice Management in 2015, Rocket.chat for Chatbots and Conversational AI in 2022, Algolia Search for Application, Web and Enterprise Search in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DaVita Malaysia is running and its propensity to invest more and deepen its relationship with Practo , Rocket.chat , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DaVita Malaysia revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DaVita Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Practo | Legacy | Insta By Practo | Medical Practice Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, DaVita Malaysia implemented Insta By Practo. The implementation used Insta By Practo within the Medical Practice Management category to support dialysis clinic operations referenced in Practo materials for DaVita operations in India and Malaysia, with a primary focus on scheduling, clinical records, and billing workflows.
Insta By Practo was configured to deliver dialysis-specific scheduling capabilities, electronic medical record functions for treatment documentation, and billing modules to capture dialysis sessions and generate invoices. Configuration emphasis reflected typical Medical Practice Management functionality, including appointment orchestration, session-level clinical documentation, and revenue cycle touchpoints.
The deployment focused on outpatient dialysis clinics operated by DaVita Malaysia and aligned clinical operations, front-desk scheduling, and billing teams to standardized workflows across sites. Governance concentrated on system configuration and operational handoffs between scheduling, clinical staff, and billing, supporting consolidated patient throughput processes as indicated by Practo’s customer listing for Insta By Practo and DaVita operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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