AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

DAZN Group Tech Stack and Enterprise Applications

DAZN Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP n/a 2019 2020
In 2019, DAZN Group operated Oracle Cloud ERP within its ERP Financial environment, continuing a deployment that was originally implemented in 2015 during Perform Group's early global Oracle Cloud adoption. The engagement focused on automating complex indirect tax workflows to support DAZN's global streaming business across major sports markets. DAZN integrated an automated indirect tax determination solution into Oracle Cloud ERP to manage sales tax and VAT, implementing Oracle-specific tax content and built-in tax logic covering more than 150 countries. The implementation delivered bespoke configuration and automated processes tailored to DAZN's diverse global business lines, enabling the Oracle Cloud ERP tax engine to determine the correct tax treatment for the large majority of routine transactions while surfacing only complex exceptions for human review. The tax automation was deployed across 32 countries, including the US, Canada, Germany, the UK and Japan, and was integrated alongside work performed by a major systems integrator and DAZN's tax professionals. From inception to go-live the Oracle Cloud ERP tax integration was completed in three months, and the automated technology was designed to process millions of transactions annually and to accept frequent updates for rate and rule changes. Governance was established through close collaboration between DAZN finance and tax teams, the systems integrator and the tax technology provider, with ongoing support and upgrades delivered over the following four years. The implementation of Oracle Cloud ERP and the automated indirect tax solution enabled DAZN to adopt immediate regulatory changes across the selected countries and to maintain compliance in fast changing environments such as those driven by Covid-19 and Brexit.
ERP Financial ERP 2018 2018
Subscription and Recurring Billing ERP 2019 2019
DAZN Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud HCM Absence Management Absence and Leave Management HCM n/a 2019 2020
In 2019, DAZN Group implemented Oracle Cloud HCM Absence Management as part of its broader Oracle HCM Cloud application suite. The Oracle Cloud HCM Absence Management deployment serves the Absence and Leave Management category and was provisioned as a centralized cloud-hosted HCM instance supporting Core HR, Absence Management, Performance Management, and Taleo Recruitment modules. Configuration and functional scope focused on standard absence lifecycle capabilities, including leave entitlement rules, absence balances, multi-type leave workflows, and absence approvals routed through the Oracle HCM framework. Reporting and analytics were delivered using OBIEE, BI Publisher, and OTBI dashboards to surface absence trends and support HR casework, while HCM Data Loader was used for bulk data imports and corrections. The People Systems & Insight Manager role owned day-to-day application operations, troubleshooting, user support, and small fixes or workarounds to maintain continuity of absence administration. Operational coverage targeted the Global People team, with the People Systems function also overseeing the applicant tracking operational stack, managing Lever and formerly Oracle Taleo for hiring workflows. The implementation emphasized security and data integrity through governance of global HCM roles, security profiles, permissions, and compliance controls within the Oracle Cloud HCM environment. Periodic upgrade processes were managed through formal testing cycles, including creation of test cases, test scripts, and test logs to validate releases and remediate identified issues. Governance and process changes included training the global People team on reporting and data entry, driving towards a self-service reporting model on OTBI, and coordinating with third-party providers for escalated support. The People Systems lead participated in strategic planning for the HCM roadmap and administered agreed service budgets with suppliers, while operational processes retained an emphasis on data accuracy, secure role management, and controlled upgrade testing.
Absence and Leave Management HCM 2018 2018
Applicant Tracking System HCM 2019 2019
Core HR HCM 2019 2020
Core HR HCM 2018 2018
Performance and Goal Management HCM 2019 2020
Performance and Goal Management HCM 2018 2018
Recruiting, Applicant Tracking System HCM 2019 2019
Recruiting, Applicant Tracking System HCM 2024 2024
DAZN Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ada Support Legacy Ada AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, DAZN implemented Ada AI Chatbot on its website. The Ada AI Chatbot, identified in the Chatbots and Conversational AI category, was provisioned to support customer service workflows and frontline web channel interactions for DAZN. Deployment focused on embedding the Ada AI Chatbot into the DAZN web experience, with conversational flows configured to handle common customer inquiries and to escalate to live agents when necessary. The implementation emphasized automated self-service, intent recognition, and scripted response libraries consistent with Chatbots and Conversational AI functional patterns, and the Ada AI Chatbot was instrumented to capture conversational logs for ongoing tuning. Operational coverage centers on DAZN customer support teams managing the web channel, with governance processes oriented around conversation design review, escalation rules, and continuous training of the chatbot model. The Ada AI Chatbot implementation clarified ownership for content updates and runtime monitoring, aligning conversational automation with existing support workflows on DAZN’s website.
DAZN Group Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2019 2019
Analytics and BI Analytics and BI 2019 2019
Analytics and BI Analytics and BI 2016 2016
DAZN Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
DAZN Group Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Management Content Management 2022 2022
Digital Asset Management Content Management 2004 2004
Enterprise Content Management Content Management 2019 2019
DAZN Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2019 2019
Customer Engagement CRM 2019 2019
Customer Experience CRM 2018 2018
Customer Experience CRM 2019 2019
Customer Experience CRM 2018 2018
Customer Support CRM 2018 2018
Data Management Platform CRM 2018 2018
Digital Advertising Platform CRM 2024 2024
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2018 2018
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Automation, Sales Engagement CRM 2019 2019
Social Media Management CRM 2018 2018
DAZN Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2022 2022
DAZN Group TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
DAZN Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
Transactional Email PaaS 2020 2020
DAZN Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2019 2019
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
SD-WAN IaaS 2018 2018
DAZN Group Physical Security
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Video Security Cameras Physical Security 2024 2024

IT Decision Makers and Key Stakeholders at DAZN Group

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DAZN Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DAZN Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DAZN Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DAZN Group Technographics
DAZN Group is a Media organization based in United Kingdom, with around 3612 employees and annual revenues of $3.20 billion.
DAZN Group operates a diverse technology stack with applications such as Oracle Cloud ERP, Oracle Cloud HCM Absence Management and Ada AI Chatbot, covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
DAZN Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle and Ada Support.
DAZN Group recently adopted applications including Salesforce Sales Cloud in 2021, OneTrust Cookie Consent in 2020 and OneTrust CookiePro in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DAZN Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates DAZN Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DAZN Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.