Wilmington, 19808, DE,
United States
DBI Global Technographics
DBI Global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DBI Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 DBI Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DBI Global has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Tawk.to for Chatbots and Conversational AI in 2019, Shopify for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DBI Global is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DBI Global revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DBI Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DBI Global Tech Stack and Enterprise Applications
DBI Global ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, DBI Global implemented Oracle NetSuite ERP, classified as ERP Financial, to consolidate its finance and accounting functions for the 20 person United States based consumer packaged goods business. The deployment focused on core financial modules including general ledger, accounts payable, accounts receivable, billing, and financial reporting, with Oracle NetSuite ERP configured to support a compact finance team and simplified chart of accounts appropriate for a small business revenue profile.
The implementation used the cloud native deployment model typical of Oracle NetSuite ERP, enabling centralized recordkeeping and role based access controls for finance and administrative users. Configuration emphasized automation of standard accounting workflows such as period close, invoice-to-cash, and vendor payment processing, and the rollout targeted accounting and operations users first before broader administrative adoption.
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Payment Processing | ERP |
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2015 | 2015 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2021 | 2021 |
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DBI Global AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, DBI Global implemented Tawk.to on its public website. The deployment uses Tawk.to, a Chatbots and Conversational AI solution, to provide an embedded live chat widget for visitor engagement and lead capture on the company site.
Configuration and administration are managed via the Tawk.to web dashboard, with a site-embedded JavaScript widget controlling chat availability, real-time messaging, visitor monitoring, canned responses and offline message capture. Operational coverage is limited to the website and supports customer service and lead intake workflows for a 20-employee Consumer Packaged Goods firm, with governance and conversation handling executed by internal staff through the Tawk.to interface and no external integrations specified.
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DBI Global eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, DBI Global deployed Shopify as its customer-facing commerce platform. The implementation uses Shopify on their website and centralizes product catalog management, shopping cart and checkout workflows, hosted storefront delivery, and order management capabilities typical of an eCommerce platform. The full application name Shopify is reflected in site-level configuration and storefront templates as the primary tool for online sales.
As a hosted SaaS architecture, Shopify consolidates content management and transaction processing for DBI Global, aligning sales, marketing, and operations workflows for a 20 employee Consumer Packaged Goods firm. Operational ownership is concentrated within the internal team, which performs catalog updates, pricing changes, and order fulfillment through the Shopify administrative console. The deployment emphasizes storefront merchandising, checkout flow configuration, and basic order lifecycle governance to support customer-facing commerce under a centralized eCommerce operating model.
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eCommerce | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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DBI Global CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2017 | 2017 |
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DBI Global IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DBI Global
| First Name | Last Name | Title | Function | Department | Phone | |
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| Incorporation Specialist, Paralegal | Manager | Legal | ||||
| Operations Manager , Vice President | Manager | Finance | ||||
| President | CXO | Finance |
Apps Being Evaluated by DBI Global Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||