Exeter, EX5 2FZ,
United Kingdom
LiveWest Technographics
LiveWest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LiveWest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1533 LiveWest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LiveWest has purchased the following applications: Infor SunSystems for ERP Financial in 2014, Eploy Applicant Tracking System for Applicant Tracking System, Candidate Relationship Management in 2019, CMSG REACT Case Management for Case Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LiveWest is running and its propensity to invest more and deepen its relationship with Infor , Eploy , Case Management Solutions Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LiveWest revenues, which have grown to $352.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LiveWest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LiveWest Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, LiveWest deployed Infor SunSystems as its ERP Financial core, establishing the application as the primary system for general ledger and journal processing. Finance personnel import journals into Infor SunSystems on a daily basis and perform coding corrections when errors are detected in journal entries, reflecting operational use of the accounting programme SUN for day to day transaction maintenance.
Configuration and operational focus centered on journal import routines, chart of accounts alignment, validation rules and exception handling to surface coding issues for manual correction. Governance emphasizes role based access and transaction correction workflows within the finance and accounting function, embedding Infor SunSystems into routine accounting operations and financial close procedures.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eploy | Legacy | Eploy Applicant Tracking System | Applicant Tracking System, Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, LiveWest implemented the Eploy Applicant Tracking System. The Eploy Applicant Tracking System is embedded on LiveWest's public careers site to capture applications and to serve Applicant Tracking System,Candidate Relationship Management business functions for recruitment and hiring workflows. The deployment centralizes vacancy publishing, applicant capture, candidate profile management, workflow-driven pipeline stages, and candidate relationship capabilities typical of an ATS and CRM combination.
Operationally the Eploy Applicant Tracking System supports LiveWest recruitment and HR teams and provides hiring manager access to candidate shortlists and interview scheduling workflows. The implementation emphasizes applicant data capture from the website, structured candidate pipelines, communication templates and CRM-style candidate engagement to maintain talent pools. Governance is centered on standardized hiring workflows and role-based access for recruiters and hiring managers, with the Eploy Applicant Tracking System providing the core operational platform for LiveWest talent acquisition.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Case Management Solutions Group | Legacy | CMSG REACT Case Management | Case Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, LiveWest implemented CMSG REACT Case Management. The rollout began with a targeted pilot in July 2023 aligned to anti-social behaviour awareness activity, aimed at enabling residents to submit ASB and noise evidence directly from mobile devices.
The deployment centered on the ASB App module of CMSG REACT Case Management, identified by LiveWest and vendor material as the product used to capture resident-submitted multimedia evidence and timestamps. Functionally the ASB App supports neighbourhood-level case intake, evidence attachment, basic triage and escalation workflows for community safety and neighbourhood services, consistent with Case Management capabilities.
Operational scope for the pilot was focused on neighbourhoods and community safety teams, with the ASB App introduced during resident outreach events. The pilot reported 91 customer downloads, a LiveWest-reported indicator of early resident engagement and improved evidence collection to support neighbourhood case handling. Governance used a staged pilot model tied to the July 2023 ASB awareness activity, establishing process-level controls and an operational pattern for subsequent expansion.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2018 | 2018 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
|
2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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Marketing Automation | CRM |
|
2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2018 | 2018 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
|
2024 | 2024 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at LiveWest
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LiveWest Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||