Harrogate, HG2 8PA,
United Kingdom
De Vere Technographics
De Vere Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by De Vere and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 De Vere employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that De Vere has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2014, Rota Horizon for Time and Attendance in 2012, Infinity Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems De Vere is running and its propensity to invest more and deepen its relationship with Sage , Thinking Software , Infinity Tracking or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing De Vere revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for De Vere intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
De Vere Tech Stack and Enterprise Applications
De Vere ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014 De Vere implemented Sage Business Cloud X3 (ex Sage ERP X3) to centralize venue-level finance for its hospitality operations, deploying the solution as the core ERP Financial system supporting the De Vere Beaumont Estate and wider company accounts functions. The deployment targeted the estate's accounting operations across multiple outlets including restaurants, bars, meeting spaces and conference facilities, aligning system ownership with the venue accounts department and finance leadership roles.
Sage Business Cloud X3 (ex Sage ERP X3) was configured to support standard ERP Financial modules, including purchase ledger, billing and accounts receivable, income audit workflows, credit control, and payroll reporting. Configuration emphasized hospitality-aligned accounting controls and weekly forecast versus actual payroll reporting, enabling the Assistant Financial Controller and Accounts Team to execute generalist finance activities such as purchase ledger processing, billing, income audit and credit control procedures within the ERP Financial application.
The implementation integrated with De Vere operational systems that are explicitly part of the operating environment, including Opera PMS for property management, ProcureWizard for procurement workflows, and Fourth Hospitality for workforce and scheduling information. These integrations connected front-of-house and back-office transaction streams into the Sage Business Cloud X3 ledger, consolidating billing, supplier invoices and payroll-related labor data for venue-level financial processing.
Governance focused on establishing and maintaining accounting controls and standardized procedures across purchase ledger, billing, income audit and credit control, with the Assistant Financial Controller providing system-driven supervision of payroll procedures and weekly reporting. Rollout and adoption included hotel-based training and use of the company e-learning portal to upskill finance staff on Sage Business Cloud X3 and related hospitality systems, embedding system access and operational workflows within the accounts team at the Beaumont Estate.
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De Vere HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thinking Software | Legacy | Rota Horizon | Time and Attendance | HCM | n/a | 2012 | 2012 |
In 2012 De Vere deployed Rota Horizon from Thinking Software to manage Time and Attendance across its hospitality operations. The implementation targeted front of house workforce management for a 500 employee, United Kingdom based leisure and hospitality operator, positioning Rota Horizon as the primary schedules and shift management system for FOH and the two additional units referenced in site level operations meetings.
Rota Horizon was configured to support core Time and Attendance capabilities including shift rostering, shift pattern management, absence tracking, on call and duty manager rostering, and payroll export for weekly wages preparation. The deployment emphasized departmental schedule control and labour cost monitoring, with configuration aligned to responsibilities such as duty manager shift oversight, daily banking reconciliation inputs, and maintenance of departmental schedules and risk assessments.
The application operated alongside other operational systems in the estate, with staff proficiency reported in Opera for bookings, Salto for secure door access, Procure Wizard for procurement workflows, and Microsoft packages for administrative tasks, reflecting a multi system operational landscape rather than a single vendor stack. Operational coverage included front office teams, duty managers at the Jubilee site, and coordination through daily meetings with the operations manager and heads of department, ensuring schedule and absence data fed routine managerial workflows.
Governance and process workstreams centered on updating standard operating procedures and staff training, the implementation supported policy rollout for department schedules, recruitment planning, and fraud investigation procedures related to credit card transactions handled by front office management. Rota Horizon was positioned as the institutional Time and Attendance system used to centralize rostering, to inform payroll preparation, and to standardize FOH scheduling and governance across the organisation.
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De Vere CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinity Tracking | Legacy | Infinity Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, De Vere implemented Infinity Call Tracking. Infinity Call Tracking is deployed as a Call Tracking and Recording application on De Vere's public website to capture inbound phone interactions originating from digital channels. The implementation uses a cloud SaaS delivery model with a client side tracking snippet and dynamic number insertion to associate web sessions with telephone calls.
Configuration emphasized core Call Tracking and Recording capabilities including call source attribution, session level linkage between web visits and calls, call recording, and campaign level reporting. Integrations are limited to the website instrumentation and call forwarding to existing corporate phone numbers, shaping operational coverage around digital marketing and contact routing for the leisure and hospitality business. Governance controls were applied to number pool management, recording retention settings, and reporting cadence for marketing and reservations stakeholders in the United Kingdom.
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Lead Generation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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De Vere IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at De Vere
Apps Being Evaluated by De Vere Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-01-27 | De Vere | Evaluated | Civica | Civica iCasework | Case Management | ERP Services and Operations |
| 2024-09-20 | De Vere | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |