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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Decathlon Russia Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Huawei Enterprise Legacy Huawei Cloud Application Hosting and Computing Services IaaS n/a 2006 2006
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Bubble Group Legacy Bubble Platform Apps Development PaaS n/a 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Webim Legacy Webim Chatbots and Conversational AI AI-Powered Application n/a 2020 2020 In 2020, Decathlon Russia deployed Webim on its public e-commerce site to provide web-based customer engagement. Webim is categorized as Chatbots and Conversational AI and was embedded as the site chat interface to support online customer support and product inquiry workflows. The implementation targeted the retailer's digital storefront in Russia, aligning with customer service and e-commerce sales support functions, and the company context includes approximately 2800 employees and reported revenue of 400000000. Webim is referenced on the Decathlon Russia website as the customer-facing conversational layer. Configuration emphasized conversational workflows common to Chatbots and Conversational AI, including automated responses, FAQ and knowledge base driven scripts, session handling, chat routing, and agent escalation paths. The deployment used a web widget placement on product and help pages and included bot-to-agent handoff and scripted reply templates to streamline first‑line support. No explicit third party system integrations were documented in the source, so integrations beyond the website embedding are not detailed. Operational ownership and governance were oriented to customer support teams, with ongoing script and content maintenance expected to be managed by service operations.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2014 2014
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Core HR HCM 2015 2015
Onboarding HCM 2015 2015
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
CRM CRM 2021 2021
Customer Loyalty CRM 2016 2016
Digital Advertising Platform CRM 2014 2014
Marketing Analytics CRM 2014 2014
Marketing Automation CRM 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Personalization and Product Recommendations eCommerce 2015 2015
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Web Application Firewalls (WAF) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Decathlon Russia
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Decathlon Russia Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Decathlon Russia Technographics

Decathlon Russia is a Retail organization based in Russia, with around 2800 employees and annual revenues of $400.0 million.

Decathlon Russia operates a diverse technology stack with applications such as Huawei Cloud, Bubble Platform and Webim, covering areas like Application Hosting and Computing Services, Apps Development and Chatbots and Conversational AI.

Decathlon Russia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Huawei Enterprise, Bubble Group and Webim.

Decathlon Russia recently adopted applications including Bubble Platform in 2022, Fastly in 2021 and Creatio CRM (ex BPM CRM) in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Decathlon Russia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Decathlon Russia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Decathlon Russia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.