List of Webim Customers
Moscow, 109028,
Russia
Since 2010, our global team of researchers has been studying Webim customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Webim for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Webim for Chatbots and Conversational AI include: Detskiy Mir PAO, a Russia based Retail organisation with 14126 employees and revenues of $2.00 billion, Home Credit Bank Russia, a Russia based Banking and Financial Services organisation with 12000 employees and revenues of $1.07 billion, Decathlon Russia, a Russia based Retail organisation with 2800 employees and revenues of $400.0 million, Pony Express Russia, a Russia based Transportation organisation with 2674 employees and revenues of $68.0 million, Altaivitaminy, a Russia based Life Sciences organisation with 886 employees and revenues of $28.0 million and many others.
Contact us if you need a completed and verified list of companies using Webim, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Webim customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Altaivitaminy | Life Sciences | 886 | $28M | Russia | Webim | Webim | Chatbots and Conversational AI | 2013 | n/a | In 2013, Altaivitaminy deployed Webim on their website. The implementation is positioned within the Chatbots and Conversational AI category and serves as the primary on-site conversational channel across product listing and contact pages. The Webim deployment centers on typical conversational modules including a live web chat widget, automated response rules, session routing to human agents, and visitor activity tracking. Configuration and conversational flows are oriented toward real-time customer support and lead capture for online sales, with scripted responses and routing rules that shape first contact resolution and handoff to support staff. Operational ownership is concentrated in customer service and online sales teams, with chat workflows embedded into daily support procedures and lead handling routines. This implementation establishes Altaivitaminy Webim Chatbots and Conversational AI as the central website engagement mechanism for customer interactions and inquiry intake. | |
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Decathlon Russia | Retail | 2800 | $400M | Russia | Webim | Webim | Chatbots and Conversational AI | 2020 | n/a | In 2020, Decathlon Russia deployed Webim on its public e-commerce site to provide web-based customer engagement. Webim is categorized as Chatbots and Conversational AI and was embedded as the site chat interface to support online customer support and product inquiry workflows. The implementation targeted the retailer's digital storefront in Russia, aligning with customer service and e-commerce sales support functions, and the company context includes approximately 2800 employees and reported revenue of 400000000. Webim is referenced on the Decathlon Russia website as the customer-facing conversational layer. Configuration emphasized conversational workflows common to Chatbots and Conversational AI, including automated responses, FAQ and knowledge base driven scripts, session handling, chat routing, and agent escalation paths. The deployment used a web widget placement on product and help pages and included bot-to-agent handoff and scripted reply templates to streamline first‑line support. No explicit third party system integrations were documented in the source, so integrations beyond the website embedding are not detailed. Operational ownership and governance were oriented to customer support teams, with ongoing script and content maintenance expected to be managed by service operations. | |
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Detskiy Mir PAO | Retail | 14126 | $2.0B | Russia | Webim | Webim | Chatbots and Conversational AI | 2020 | n/a | In 2020, Detskiy Mir PAO deployed Webim on its public website to provide customer facing conversational interfaces. The Webim implementation functions as a Chatbots and Conversational AI solution embedded in the retailer's ecommerce site, supporting online customer service, order inquiries and digital engagement for shoppers across the company's Russian web properties. The deployment centers on a web embedded chat widget, configuration driven chatbot workflows, live agent handoff and conversation routing, and analytics for session and message monitoring. Operational ownership sits with customer service and ecommerce teams who manage bot flows, response content and agent queues through the Webim administration console, using the application to automate routine enquiries and escalate complex conversations to human operators. | |
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Professional Services | 60 | $6M | Russia | Webim | Webim | Chatbots and Conversational AI | 2009 | n/a |
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Banking and Financial Services | 12000 | $1.1B | Russia | Webim | Webim | Chatbots and Conversational AI | 2017 | n/a |
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Communications | 170 | $18M | Russia | Webim | Webim | Chatbots and Conversational AI | 2016 | n/a |
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Transportation | 2674 | $68M | Russia | Webim | Webim | Chatbots and Conversational AI | 2017 | n/a |
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Professional Services | 20 | $2M | Russia | Webim | Webim | Chatbots and Conversational AI | 2007 | n/a |
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Buyer Intent: Companies Evaluating Webim
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