Degreed
10757 S River Front Pkwy, Suite 390,
South Jordan, 84095, UT,
United States
South Jordan, 84095, UT,
United States
1 800-311-7061
Professional Services
Degreed Technographics
Degreed Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Degreed and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Degreed employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Degreed has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2022, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Degreed is running and its propensity to invest more and deepen its relationship with Greenhouse , Visier , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Degreed revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Degreed intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Degreed Tech Stack and Enterprise Applications
Degreed HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Degreed implemented Greenhouse ATS. The Greenhouse ATS Applicant Tracking System was embedded on Degreed's website to centralize job postings, capture applications, and route candidate flow into defined pipelines. The deployment focused on operationalizing core recruiting capability for Talent Acquisition and hiring managers.
Implementation of Greenhouse ATS included configuration of job requisition templates, web-hosted application forms, candidate pipelines, interview scheduling workflows, offer progression stages, and built-in reporting for recruiter and hiring manager visibility. Governance changes centered on standardizing hiring workflows, role-based permissions for recruiters and hiring managers, and configuration of structured interview processes to enforce consistent evaluation criteria. Greenhouse ATS supports the company's Applicant Tracking System business function by unifying on-site applicant capture with internal recruiting operations.
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Skills Intelligence | HCM |
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2021 | 2021 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Degreed AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Degreed deployed TeamSupport SnapEngage on its public website, implementing TeamSupport SnapEngage as a Chatbots and Conversational AI solution to support customer engagement and web‑based support workflows. The deployment positioned the application to serve front‑line web interactions while aligning Degreed TeamSupport SnapEngage Chatbots and Conversational AI with customer support and customer success business functions.
The implementation used the TeamSupport SnapEngage chat widget and associated conversational capabilities typical for the category, including real time messaging, proactive chat invitations, canned responses and conversation transcripts for agent handling. Configuration work focused on routing rules and agent queues, standard conversation templates and reporting components to capture chat session metadata and agent activity.
Operational coverage was centered on Degreed's website and supported internal support and customer success teams within the United States, enabling web channel handling of inbound customer inquiries and sales qualification conversations. Staff workflows were adapted to include chat triage, live agent takeover and asynchronous follow up when needed, reflecting a channel shift to conversational engagement.
Governance work introduced chat triage and escalation workflows, agent onboarding for the SnapEngage environment and documented handling procedures for chat transcripts as an audit trail. Monitoring and reporting capabilities were configured to feed operational review cycles, with configuration and role based access controls established to manage agent privileges and conversation visibility.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Degreed Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Degreed implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment centralized corporate email, calendar, and document collaboration across the company of 400 employees and is also used on their public website. The implementation established Google Workspace (Formerly Google G-Suite) as the core environment for shared documents and real-time communication.
Degreed configured standard Google Workspace modules including Gmail, Google Drive, Docs, Sheets, Slides, Calendar, Meet, Chat and the Admin console, with directory controls and access management to govern user provisioning and sharing. Functional workflows emphasize collaborative document editing, comment-based review, meeting scheduling, and cloud file storage consistent with Collaboration category capabilities. Administration is described through tenant-wide settings and sharing controls to align collaboration policy and retention behavior, supporting business functions such as product, engineering, sales and marketing through unified inboxes, coordinated calendars and cloud-native document workflows.
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Degreed Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Degreed CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2017 | 2017 |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Degreed ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Degreed PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Degreed IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Degreed
| First Name | Last Name | Title | Function | Department | Phone | |
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VP, Client Experience - North America | VP | Customer Service | |
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Director, Client Success - North America | Director | Customer Service | |
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Director, Customer Success | Director | Customer Service | |
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Client Success Manager | Manager | Customer Service | |
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Director of CX, Degreed Education Benefits | Director | Customer Service | |
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Global Vice President of Professional Services & CX Innovation | VP | Customer Service | |
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Apps Being Evaluated by Degreed Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Degreed IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Degreed digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Degreed Technographics
Degreed is a Professional Services organization based in United States,
with around 400 employees and annual revenues of $170.0 million.
Degreed operates a diverse technology stack with applications such as
Greenhouse ATS, TeamSupport SnapEngage and Google Workspace (Formerly Google G-Suite),
covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Degreed has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, TeamSupport and Google.
Degreed recently adopted applications including
Greenhouse ATS in 2022, Conversica AVA.ai Platform in 2022 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Degreed’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Degreed’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Degreed technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.