Dekra NL
Meander 1051,
Arnhem, 6825 MJ,
Netherlands
Arnhem, 6825 MJ,
Netherlands
31 88 968 3000
Professional Services
Dekra NL Technographics
Dekra NL Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dekra NL and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 29030 Dekra NL employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dekra NL has purchased the following applications: Exact Globe for ERP Financial in 2015, ORTEC Service Planning for Field Service Management in 2011, Exact Synergy for Document Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dekra NL is running and its propensity to invest more and deepen its relationship with Exact Software , ORTEC , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dekra NL revenues, which have grown to $3.68 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dekra NL intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dekra NL Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Globe | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Dekra NL implemented Exact Globe within its ERP Financial environment to support insurance claim handling and core financial processes. The deployment integrated Exact Globe with Exact Synergy workflows, establishing an ERP Financial and case management footprint across Dekra Claims and Expertise operations in the Netherlands, France, and Belgium. Exact Globe was configured to handle accounting, ledger control, and transaction processing while Exact Synergy managed claims orchestration and workflow automation.
Implementation work combined functional and technical application management, including configuration of Exact Synergy modules such as Solution Builder and Trigger & Validation Manager to align software with insurance claim processes, and adjusting business process flows to the application. Technical activities included SQL data remediation, correction of application errors, development and maintenance of reports using Microsoft SQL, Microsoft Excel, and Microsoft SQL Reporting Services, and ongoing end user support and ad hoc management reporting. The main data platform for reporting and data integrity work was Microsoft SQL.
Operational governance shifted from an initial five person team to a single application manager responsible from 2015 onward for Netherlands, France, and Belgium, consolidating ownership of Exact Globe and Exact Synergy application stacks. In 2020 and 2021 Dekra NL completed a redesign and rebuild of business processes into the latest version of Exact Synergy while omitting previous custom solutions, streamlining workflows and reducing bespoke code. Explicit outcomes recorded include fixing original implementation errors and restoring financial data integrity, plus sustained operational support and reporting capability for insurance claim handling and ERP Financial functions.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ORTEC | Legacy | ORTEC Service Planning | Field Service Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Dekra NL implemented ORTEC Service Planning as its Field Service Management application, deploying the ORTEC Service Planning SaaS offering to program field interventions for its technicians in the Netherlands. The SaaS instance was put into operation from February and Dekra NL was the first company to deploy the ORTEC Service Planning SaaS release that ORTEC had launched in 2010, a factor noted during vendor selection and rollout timing.
The implementation focused on planning and scheduling capabilities common to Field Service Management, including technician dispatching, appointment scheduling, and route optimization to reduce travel time and inefficiency. ORTEC supported Dekra NL in building the business case for ORTEC Service Planning, and configuration work concentrated on mapping service territories, resource availability, and appointment windows to the application s scheduling engine.
Deployment architecture was SaaS hosted by ORTEC, selected in part to reduce total cost of ownership and to avoid heavy upfront capital investments, benefits cited by ORTEC and Dekra NL. Operational scope was explicitly national, covering Dekra NL technicians in the Netherlands and centralizing field intervention programming within the ORTEC Service Planning application rather than through local manual scheduling processes.
Governance and selection factors informed the rollout, with Dekra NL citing the application s unique features, positive prior experience within the Group s automotive branch, and an established working relationship with ORTEC as decisive. Dekra NL and ORTEC stated expected financial outcomes, with Dekra NL projecting immediate savings worth hundreds of thousands of euros and ORTEC highlighting reduced TCO as a SaaS advantage.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Synergy | Document Management | Content Management | n/a | 2015 | 2015 |
In 2015 Dekra NL implemented Exact Synergy as its Document Management application to support claims administration for Dekra Claims & Expertises B.V in Rotterdam. The deployment was used operationally by administrative staff to process collision damage files, including domestic and international cases, under day-processing service level agreements.
Exact Synergy was configured to handle core document intake, verification and archival workflows, with explicit processing steps for registration and deregistration of Green Cards on a quarterly and monthly cadence. Functional capabilities implemented included policy administration recordkeeping, completeness and timeliness checks of supplied data, and standardized communication templates for written and digital exchanges.
Operational scope centered on claims administration functions performed by administrative assistants, who maintained internal contacts across departments and external contacts with authorities and third parties to obtain and validate information. Processing and archiving of third party documents, signaling administrative differences, requesting missing data, and providing feedback to data providers were routine, all executed within Exact Synergy as the Document Management system.
Governance aligned to SLA-driven day-processing, with documented procedures for filing, feedback loops to data providers, and standardized communication to ensure consistency across the claims workflow. This implementation connects Dekra NL, Exact Synergy, Document Management and claims administration as the primary relationship between system and business function.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Dekra NL
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dekra NL Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dekra NL IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dekra NL digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dekra NL Technographics
Dekra NL is a Professional Services organization based in Netherlands,
with around 29030 employees and annual revenues of $3.68 billion.
Dekra NL operates a diverse technology stack with applications such as
Exact Globe, ORTEC Service Planning and Exact Synergy,
covering areas like ERP Financial, Field Service Management and Document Management.
Dekra NL has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exact Software and ORTEC.
Dekra NL recently adopted applications including
Microsoft Azure Cloud Services in 2022, Exact Globe in 2015 and Exact Synergy in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dekra NL’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dekra NL’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dekra NL technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.