Delaware North Companies (Wembley)
Wembley Stadium,
Wembley, HA9 0WS,
United Kingdom
Wembley, HA9 0WS,
United Kingdom
44 20 8795-9549
Professional Services
Delaware North Companies (Wembley) Technographics
Delaware North Companies (Wembley) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delaware North Companies (Wembley) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 66 Delaware North Companies (Wembley) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delaware North Companies (Wembley) has purchased the following applications: Slack Connect for Collaboration in 2022, Sitecore CMS for Web Content Management in 2018, FreshDesk Customer Support for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delaware North Companies (Wembley) is running and its propensity to invest more and deepen its relationship with Salesforce , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delaware North Companies (Wembley) revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delaware North Companies (Wembley) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delaware North Companies (Wembley) Tech Stack and Enterprise Applications
Delaware North Companies (Wembley) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Delaware North Companies (Wembley) deployed Slack Connect as their Collaboration platform. The implementation surfaces Slack on the Wembley website for external engagement and established shared Slack Connect channels to coordinate with partners and contractors.
The deployment follows a cloud SaaS architecture consistent with the Collaboration category, with tenant level administration, role based access controls and channel based communication patterns configured for an organization of 66 employees. Core functional capabilities implemented include shared channels via Slack Connect, direct messaging, file sharing and notification streams to support event operations and guest services. Administrators configured a channel taxonomy to separate event operations, venue operations, commercial sponsorship and corporate communications.
Operational coverage centers on stadium operations, event management teams and front of house hospitality, with Slack Connect used to link external vendors and partners directly into operational channels. Governance emphasis was placed on channel provisioning and external connection approvals to control partner access and maintain information flow across internal departments. Slack is surfaced on the public website to provide a direct external engagement point and to route partner inquiries into the Collaboration platform.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Delaware North Companies (Wembley) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Delaware North Companies (Wembley) implemented Sitecore CMS to manage the Wembley Stadium public website, establishing Sitecore CMS as the core Web Content Management platform for website content and editorial operations. The deployment centralized page creation, template-driven layouts, and a media library to support event pages, visitor information, and promotional content, aligning the Sitecore CMS implementation with typical web content management functions such as content authoring, versioning, and scheduled publishing.
The implementation emphasized role-based editorial workflows and approvals, using Sitecore CMS capabilities to separate authoring and publishing responsibilities and to enforce content governance across marketing and venue operations teams. Configuration focused on template and component reuse, structured content fields for event metadata, and publishing pipelines to maintain consistent site presentation, reflecting standard Web Content Management patterns for public facing sites and content operations.
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Delaware North Companies (Wembley) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Delaware North Companies (Wembley) implemented FreshDesk Customer Support. The deployment placed FreshDesk Customer Support on the Wembley Stadium website as a primary web channel for customer inquiries and event support, using the Freshworks SaaS delivery model and embedded web widgets for ticket intake and self-service access.
The implementation centered on core Customer Support capabilities, including centralized ticketing, a knowledge base for self-service, an agent workspace for triage and resolution, and automated routing and SLA policy configuration to prioritize event-related requests. Operational coverage focused on customer service and event operations teams, with governance built around role-based agent access, ticket assignment workflows, and knowledge management controls to standardize responses across web and email channels.
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Delaware North Companies (Wembley) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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Delaware North Companies (Wembley) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Delaware North Companies (Wembley) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Delaware North Companies (Wembley) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Delaware North Companies (Wembley)
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Apps Being Evaluated by Delaware North Companies (Wembley) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Delaware North Companies (Wembley) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Delaware North Companies (Wembley) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Delaware North Companies (Wembley) Technographics
Delaware North Companies (Wembley) is a Professional Services organization based in United Kingdom,
with around 66 employees and annual revenues of $47.0 million.
Delaware North Companies (Wembley) operates a diverse technology stack with applications such as
Slack Connect, Sitecore CMS and FreshDesk Customer Support,
covering areas like Collaboration, Web Content Management and Customer Support.
Delaware North Companies (Wembley) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Sitecore and Freshworks.
Delaware North Companies (Wembley) recently adopted applications including
Text AI agent in 2024, Slack Connect in 2022 and Amazon SES in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delaware North Companies (Wembley)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Delaware North Companies (Wembley)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delaware North Companies (Wembley) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.