Delhi International Airport Limited Technographics
Delhi International Airport Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delhi International Airport Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1181 Delhi International Airport Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delhi International Airport Limited has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2016, GumGum for Artificial Intelligence Marketing in 2021, Garuda Blockchain Platform for Blockchain Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delhi International Airport Limited is running and its propensity to invest more and deepen its relationship with Microsoft , GumGum , Thalamus Irwine or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delhi International Airport Limited revenues, which have grown to $312.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delhi International Airport Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delhi International Airport Limited Tech Stack and Enterprise Applications
Delhi International Airport Limited ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | Trident Technologies | 2016 | 2017 |
In 2016, Delhi International Airport Limited implemented Microsoft Dynamics NAV as an ERP Financial application to standardize retail and hospitality accounting at Terminal 3, with Trident Technologies engaged as the system integrator. The deployment targeted point of sale and store operations supporting more than 80 stores and covering approximately 180 terminals within the airport retail footprint.
The implementation used Microsoft Dynamics NAV versions ranging from NAV 4.0 SP3 up through NAV 2009 R2 and layered LS Retail 4.0 to 6.0 to provide Retail POS capabilities. Configuration emphasis included core financial ledgers, inventory valuation and reconciliation, retail POS transaction processing, and store level pricing and promotions, reflecting ERP Financial functional workflows integrated with retail operations.
The technical architecture centered on an on premises MSSQL 2008 R2 database for data fetching and transactional storage, with POS endpoints at individual store terminals connecting to LS Retail and Microsoft Dynamics NAV for real time and batch synchronization. Customizations were implemented for the GMR client to adapt POS flows, reporting extracts, and data interfaces across the terminal store estate.
Operational governance combined Terminal DIAL technical consultants and Trident Technologies during rollout and ongoing support, with technical consultants providing issue resolution for NAV and Retail POS across all airport stores. Support activities included troubleshooting NAV and Retail POS incidents, maintaining MSSQL integrations, and handling bespoke customizations, sustaining the ERP Financial application in a high throughput airport retail environment.
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Delhi International Airport Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GumGum | Legacy | GumGum | Artificial Intelligence Marketing | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Delhi International Airport Limited implemented GumGum for Artificial Intelligence Marketing on its public website. The deployment embeds GumGum's AI-driven contextual advertising and content intelligence capabilities into the airport web property to support marketing and passenger engagement across digital channels.
Implementation concentrated on web-delivered contextual targeting and creative optimization, reflecting common Artificial Intelligence Marketing workflows for audience contextualization and campaign activation. Operational ownership is held by the airport marketing and digital teams, who use GumGum to inform advertising placements and content decisions through the vendor's management interfaces.
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Delhi International Airport Limited Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thalamus Irwine | Legacy | Garuda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2021 | 2021 |
In 2021, Delhi International Airport Limited deployed the Garuda Blockchain Platform, a Blockchain Platform, to support an AI COVID testing facility operated at Terminal 3. The deployment focused on healthcare and passenger testing in the Delhi region, processing large volumes of international passengers with reported 10 to 15 minute results for screening and clearance workflows.
The implementation combined AI driven computer vision screening with a paper free backend to ingest and manage test results, and it is reported to integrate with a cloud and blockchain backend for secure result storage. The Garuda Blockchain Platform provided a blockchain backed immutable storage capability and digital record management aligned with rapid test result issuance, enabling tamper evident result storage and controlled access to records.
Operational coverage centered on airport health services and passenger processing teams at Terminal 3, supporting international traveler flows and fast turnarounds. Governance emphasis for the deployment was on secure, auditable result retention and streamlined workflows for test intake, result generation, and digital record retrieval, consistent with airport public health and passenger processing requirements.
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Delhi International Airport Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Delhi International Airport Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Delhi International Airport Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Delhi International Airport Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Delhi International Airport Limited
Apps Being Evaluated by Delhi International Airport Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||