Delhivery
Delhivery Technographics
Delhivery Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delhivery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60373 Delhivery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delhivery has purchased the following applications: Chargebee numberz for AR Automation in 2015, Instahyre Platform for Applicant Tracking System in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delhivery is running and its propensity to invest more and deepen its relationship with Chargebee , SAP , Instahyre or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delhivery revenues, which have grown to $871.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delhivery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delhivery Tech Stack and Enterprise Applications
Delhivery ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chargebee | Legacy | Chargebee numberz | AR Automation | ERP | n/a | 2015 | 2015 |
In 2015 Delhivery implemented Chargebee numberz as its AR Automation platform. The deployment used a cloud based AR Automation approach to centralize invoice lifecycle management and automate core receivables processes for Delhivery's finance organization. Configuration focused on recurring billing support, electronic invoicing, payment reconciliation, and structured dunning and collections workflows aligned to standard AR Automation capabilities.
The implementation concentrated on accounts receivable, credit and collections, and treasury related functions within Delhivery in India. Governance was formalized through centralized AR controls, role based approval flows, and a reconciliation cadence to standardize invoice to cash operations. Chargebee numberz was configured to provide exception handling, dispute tracking, and receivables reporting to support operational transparency and routine collections management.
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ERP Financial | ERP |
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2015 | 2015 |
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Delhivery HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instahyre | Legacy | Instahyre Platform | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022 Delhivery adopted the Instahyre Platform, an Applicant Tracking System, to support talent acquisition for technology and operations roles across India. Delhivery participated in an Instahyre hosted event and is indicated as a user of the Instahyre Platform, signaling practical adoption of the vendor's recruiting capabilities within the company's hiring ecosystem.
The implementation focused on Instahyre Platform ATS capabilities such as candidate sourcing, automated matching, and recruitment pipeline management, configured to prioritize tech and operations requisitions. Recruiter workflows were aligned to the platform with features for screening, shortlisting, interview coordination, and candidate engagement, reflecting standard Applicant Tracking System functional patterns used to centralize vacancy pipelines and recruiter collaboration.
Operational coverage centered on Delhivery's talent acquisition function in India, with the Instahyre Platform used by recruiting teams and hiring managers for end to end hiring for technical and operations roles. The deployment emphasized process orchestration within recruitment workflows, and was positioned to improve hiring efficiency and reduce time to hire as part of the stated usage objectives.
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Video Interviewing | HCM |
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2024 | 2024 |
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Delhivery Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Delhivery implemented Google Workspace (Formerly Google G-Suite) to establish a unified Collaboration platform across its corporate and operational teams. The deployment uses Google Workspace (Formerly Google G-Suite) as a cloud-hosted, multi-tenant SaaS environment managed through the Google Workspace Admin console, delivering enterprise email, calendaring, cloud storage, and real-time document collaboration capabilities.
Configuration and governance focused on centralized domain provisioning, administrator role segregation, identity and access controls, and mobile device management to support distributed operations within India. The implementation supports core Collaboration modules including Gmail, Google Drive, Docs, Sheets, Slides, and Calendar, and the observable usage of Google Workspace services is reflected on Delhivery's public web presence, with policy enforcement and SaaS-native update cadence underpinning operational continuity.
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Delhivery CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Delhivery ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2016 | 2016 |
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Delhivery PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Delhivery IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SD-WAN | IaaS |
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2020 | 2020 |
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Delhivery CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Next Generation Firewall | CyberSecurity |
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2014 | 2015 |
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Delhivery Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Security Outsourcing | Physical Security |
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2019 | 2019 |
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Physical Security Outsourcing | Physical Security |
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2019 | 2019 |
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Video Security Cameras | Physical Security |
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2019 | 2019 |
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Video Surveillance System | Physical Security |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Delhivery
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Delhivery Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Delhivery IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Delhivery digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Delhivery Technographics
Delhivery is a Distribution organization based in India,
with around 60373 employees and annual revenues of $871.0 million.
Delhivery operates a diverse technology stack with applications such as
Chargebee numberz, Instahyre Platform and Google Workspace (Formerly Google G-Suite),
covering areas like AR Automation, Applicant Tracking System and Collaboration.
Delhivery has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Chargebee, Instahyre and Google.
Delhivery recently adopted applications including
HirePro Video Interviews in 2024, Instahyre Platform in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Delhivery’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Delhivery’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Delhivery technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.