Chicago, 60646, IL,
United States
Deljo Heating & Cooling, Inc Technographics
Deljo Heating & Cooling, Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deljo Heating & Cooling, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Deljo Heating & Cooling, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deljo Heating & Cooling, Inc has purchased the following applications: SAWIN Pro Enterprise for Professional Services Automation in 2010, Microsoft 365 for Collaboration in 2020, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deljo Heating & Cooling, Inc is running and its propensity to invest more and deepen its relationship with SAWIN Service Automation , Microsoft , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deljo Heating & Cooling, Inc revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deljo Heating & Cooling, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deljo Heating & Cooling, Inc Tech Stack and Enterprise Applications
Deljo Heating & Cooling, Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAWIN Service Automation | Legacy | SAWIN Pro Enterprise | Professional Services Automation | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Deljo Heating & Cooling, Inc deployed SAWIN Pro Enterprise to manage field service dispatch and daily task assignment. The implementation addressed Professional Services Automation needs for a 40 person HVAC services firm operating in the United States, centralizing day to day technician assignment and work order orchestration.
SAWIN Pro Enterprise was configured to support dispatch console workflows, day of service scheduling, work order creation and technician task designation, aligning operations and field service functions. Operational scope focused on the service dispatch office and field technicians, with governance formalized around daily assignment cycles and dispatch-led prioritization, standardizing how jobs are issued to technicians and how schedules are adjusted through the day.
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Deljo Heating & Cooling, Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Deljo Heating & Cooling, Inc implemented Microsoft 365 to standardize collaboration across its 40-person professional services firm. Deljo Heating & Cooling, Inc uses Microsoft 365 as its Collaboration platform to manage core communications and document workflows, and the company website includes references that indicate Microsoft 365 is actively provisioned alongside their web presence.
The Microsoft 365 deployment was configured to deliver core Collaboration capabilities, including corporate email, cloud file storage and shared document libraries, real-time chat and meetings, calendar coordination, and office productivity applications for day-to-day business functions. Configuration work focused on user account provisioning, mailbox and shared site setup, and enabling co-authoring and mobile access appropriate for a small services organization.
Operational coverage spans internal office staff and field service coordination, with Microsoft 365 used to centralize scheduling, customer-facing communications, and internal document management. Governance was implemented at a practical level for a small company, standardizing corporate accounts, shared mailboxes, and group calendars to create consistent workflows for service dispatch, customer follow up, and administrative tasks. Microsoft 365, the Collaboration application, therefore underpins Deljo Heating & Cooling, Inc business functions for communications, document collaboration, and scheduling.
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Deljo Heating & Cooling, Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019 Deljo Heating & Cooling, Inc deployed Podium Interaction Management as a Customer Engagement solution on its website. The deployment positioned Podium Interaction Management to capture web leads and manage customer communications for the 40 person professional services firm.
The Podium Interaction Management implementation focused on web-embedded conversational channels and messaging workflows common to Customer Engagement platforms, including web chat, SMS messaging, and review capture and response processes. Configuration emphasized a unified inbox approach, templated replies and automated routing rules to direct incoming interactions to appropriate teams.
Operational scope centered on customer service, field operations scheduling and sales lead intake, with the application instrumented on the public site to centralize inbound contact handling. Governance changes included defining message ownership, escalation rules and training for staff to use the interaction console, aligning front line workflows with the platform for consistent message processing.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Deljo Heating & Cooling, Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Deljo Heating & Cooling, Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Deljo Heating & Cooling, Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Deljo Heating & Cooling, Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Deljo Heating & Cooling, Inc Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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