De'Longhi Group
De'Longhi Group Technographics
De'Longhi Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by De'Longhi Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1672 De'Longhi Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that De'Longhi Group has purchased the following applications: SAP Concur Invoice for AP Automation in 2018, Benefex OneHub | Benefits for Benefits Administration in 2021, SAP Manufacturing Execution for Manufacturing Execution System in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems De'Longhi Group is running and its propensity to invest more and deepen its relationship with SAP , Benefex, a Zellis Company , Easygenerator or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing De'Longhi Group revenues, which have grown to $2.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for De'Longhi Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
De'Longhi Group Tech Stack and Enterprise Applications
De'Longhi Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, De Longhi implemented SAP Concur Invoice as the core platform for AP Automation to centralize supplier invoicing and expense control. The initiative was positioned within finance functions to improve registration of domestic and foreign invoices and to provide structured control over employee expense reports.
SAP Concur Invoice was configured to handle invoice registration and validation, structured approval workflows, supplier invoice capture for domestic and foreign suppliers, and to complement existing Concur expense report management. Functional modules implemented included accounts payable processing, invoice workflow routing, and expense support tied to accounting postings. The implementation leveraged category-aligned automation for invoice capture, routing, and exception handling.
Operational coverage included Back Office Treasury, General Accounting and Suppliers, and management of foreign affiliates under SAP accounting management. The deployment aligned SAP Concur Invoice with SAP accounting systems for ledger posting and control, while treasury activities such as daily monitoring and reconciliation of bank transactions and importation of Home Banking movements remained executed in the Piteco Evolotion treasury management system. Integration focus emphasized accounting posting and expense control across domestic and foreign supplier transactions.
Governance incorporated preparation of monthly bookkeeping packages for foreign consultants and formal controls for identifying and resolving discrepancies between invoices and bookkeeping. The rollout institutionalized supplier invoice registration and expense report controls within General Accounting processes and supported cross-border accounting practices for affiliates.
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ERP Financial | ERP |
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2016 | 2017 |
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Expense Management | ERP |
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2018 | 2018 |
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De'Longhi Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2021 | 2021 |
In 2021, De Longhi implemented Benefex OneHub | Benefits. De Longhi uses Benefex OneHub | Benefits as its Benefits Administration platform, exposing the application via the corporate benefits portal at https://delonghi.onehub.global for employee access.
The deployment focuses on core Benefits Administration capabilities common to the category, including employee self-service enrollment, benefit catalog management, eligibility rules configuration, enrollment communications, and standard benefits reporting. Benefex OneHub | Benefits is configured to support HR driven enrollment cycles and ongoing benefits maintenance workflows, positioning the platform as the primary system of record for benefits data.
The implementation is delivered as a web-hosted employee portal on De Longhi's site, with HR and total rewards teams identified as the primary administrative users and the broader employee population as the consumer audience. No implementation partner or explicit backend integrations are disclosed in the available source, so integration endpoints and payroll or HRIS connections are not specified.
Governance is structured around centralized benefits administration and enrollment workflow management, with configuration controls for eligibility and communications to align with existing HR processes. The deployment places Benefex OneHub | Benefits at the center of De Longhi's HR and benefits management stack, providing centralized administration and user-facing enrollment interfaces for the company's benefits operations.
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Learning and Development | HCM |
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2020 | 2020 |
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De'Longhi Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Manufacturing Execution | Manufacturing Execution System | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, De'Longhi Group implemented SAP Manufacturing Execution as a Manufacturing Execution System to formalize shop floor orchestration and establish closer alignment between production operations and IT. The implementation context is reflected in e-Services, the group IT company, recruiting an MES Application Specialist tasked with driving implementation, support and cross-functional collaboration for the solution.
The deployment emphasized core MES capabilities including production execution, shop floor data collection and quality management workflows, alongside machine integration for real time data capture. SAP Manufacturing Execution was expected to be extended and surfaced via web technologies such as HTML, JavaScript and CSS, with frameworks like SAPUI5, AngularJS or NodeJS used for UI and lightweight middleware, while data persistence and reporting relied on Oracle PL/SQL or Microsoft SQL Server.
Architecturally the implementation was positioned to integrate SAP Manufacturing Execution with SAP ERP for master data and order orchestration, and to connect directly to equipment using industrial protocols such as Modbus and OPC-UA for telemetry and control signals. Operational ownership and day to day usage span the IT department, Manufacturing Engineering, Production Control and Quality Control, indicating a cross functional footprint focused on production and quality functions.
Governance and rollout responsibilities were centered on the MES Application Specialist role, including definition and analysis of functional and non functional requirements, testing, troubleshooting and ongoing application support, plus coordination of process changes with plant stakeholders. The stated objectives for the SAP Manufacturing Execution deployment were to optimize production processes, improve product quality and reduce production costs, with the technical profile signaling an architecture combining SAP Manufacturing Execution, enterprise databases and machine level interfaces.
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De'Longhi Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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De'Longhi Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2014 | 2014 |
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De'Longhi Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2021 | 2022 |
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De'Longhi Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2022 | 2022 |
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Shipping Management | eCommerce |
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2019 | 2019 |
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De'Longhi Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2016 | 2017 |
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Supply Chain Management | SCM |
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2021 | 2021 |
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De'Longhi Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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De'Longhi Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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De'Longhi Group PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Computer-Aided Design (CAD) | PLM and Engineering |
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2011 | 2011 |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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Product Lifecycle Management | PLM and Engineering |
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2016 | 2017 |
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De'Longhi Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at De'Longhi Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by De'Longhi Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from De'Longhi Group IT executives and key decision makers. This section highlights De'Longhi Group's latest recorded technology evaluations, including Microsoft Entra ID (formerly Azure Active Directory) for Identity and Access Management (IAM) on 2026-03-12. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the De'Longhi Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-12 | De'Longhi Group | Evaluated | Microsoft | Microsoft Entra ID (formerly Azure Active Directory) | Identity and Access Management (IAM) | CyberSecurity |
FAQ - APPS RUN THE WORLD De'Longhi Group Technographics
De'Longhi Group is a Manufacturing organization based in Italy,
with around 1672 employees and annual revenues of $2.14 billion.
De'Longhi Group operates a diverse technology stack with applications such as
SAP Concur Invoice, Benefex OneHub | Benefits and SAP Manufacturing Execution,
covering areas like AP Automation, Benefits Administration and Manufacturing Execution System.
De'Longhi Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Benefex, a Zellis Company.
De'Longhi Group recently adopted applications including
Brandquad PIM in 2022, Benefex OneHub | Benefits in 2021 and TeamSupport SnapEngage in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of De'Longhi Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates De'Longhi Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete De'Longhi Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.