Atlanta, 30354, GA,
United States
Delta Air Lines Technographics
Delta Air Lines Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Delta Air Lines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 103000 Delta Air Lines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Delta Air Lines has purchased the following applications: Apexanalytix Firststrike for AP Automation in 2019, Avature ATS for Applicant Tracking System in 2016, SAP Lease Administration by Nakisa for Lease Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Delta Air Lines is running and its propensity to invest more and deepen its relationship with APEX Analytix , onPhase , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Delta Air Lines revenues, which have grown to $61.64 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Delta Air Lines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Delta Air Lines Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| APEX Analytix | Legacy | Apexanalytix Firststrike | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Delta Air Lines implemented Apexanalytix Firststrike as a core element of its P2P controls and analytics capability, deploying the application to strengthen global controls around disbursements and transaction processes. The deployment is described by Ronda Head, director of transaction processes, as part of a deliberate controls framework to protect outbound payments and to surface recoverable errors that have delivered millions in savings to Delta’s bottom line.
Apexanalytix Firststrike was configured to provide continuous transaction analytics and rule based controls across accounts payable workflows, emphasizing automated detection of payment anomalies and exception management. Implemented capabilities included policy driven controls, automated identification of duplicate or erroneous disbursements, and case management to route exceptions into finance remediation workflows, aligning with typical P2P controls and analytics functional flows.
Operational coverage for the deployment targeted global disbursements and transaction processing functions, with primary business functions impacted including accounts payable, treasury, and transaction operations. The program centralized control logic under Delta’s transaction processes organization, enabling consistent enforcement of payment policies and standardized exception handling across regions.
Governance changes accompanied the technical rollout, embedding control rules into AP workflows and establishing review and remediation procedures led by the transaction processes team. The implementation of Apexanalytix Firststrike was positioned as a long term controls framework, intended to provide ongoing protection for disbursements and sustained savings through technology based controls and services.
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AP Automation | ERP Financial Management |
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2014 | 2014 |
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2008 | 2008 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, Delta Air Lines deployed Avature ATS as its Applicant Tracking System, surfacing job postings and application workflows directly on delta.avature.net. The Avature ATS instance is implemented as a career site–integrated recruitment platform, serving as the public entry point for candidate applications and branded job search on Delta's website.
The implementation configures standard Applicant Tracking System capabilities, including job requisition publishing, applicant intake and profile management, configurable screening workflows, interview scheduling support, and offer workflow orchestration. Avature ATS is configured to support recruiter and hiring manager roles, with configurable templates and automation for candidate stages and notifications consistent with enterprise recruiting process needs.
Operationally, the Avature ATS deployment is used by Delta Air Lines Talent Acquisition and recruitment functions to manage corporate and operational hiring across business units. The deployment emphasizes career site integration, candidate experience, and centralized applicant data capture to feed internal recruiting workflows without naming downstream system connections.
Governance is organized around HR and Talent Acquisition ownership, with role-based access controls, recruiter and hiring manager workflow configurations, and administrative controls for job posting and candidate stage definitions. The Avature ATS implementation on Delta's website centralizes applicant intake and standardizes recruiting processes across the airline’s hiring teams.
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Applicant Tracking System | HCM |
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2022 | 2023 |
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Benefits Administration | HCM |
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2016 | 2016 |
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Candidate Relationship Management | HCM |
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2020 | 2020 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2016 | 2016 |
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Employee Experience | HCM |
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2021 | 2021 |
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2019 | 2020 |
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Learning and Development | HCM |
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2021 | 2022 |
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Onboarding | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2013 | 2013 |
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Recruiting | HCM |
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2019 | 2019 |
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Skills Intelligence | HCM |
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2019 | 2024 |
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Skills Intelligence | HCM |
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2019 | 2020 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Talent Assessment | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Video Interviewing | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nakisa | Legacy | SAP Lease Administration by Nakisa | Lease Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Delta Air Lines implemented SAP Lease Administration by Nakisa to centralize Lease Management across its global lease portfolio and mandate compliance with ASC 842 and IFRS 16. The implementation targeted all lease classes including aircraft, engines, maintenance equipment, corporate offices, and airport terminal leases, positioning SAP Lease Administration by Nakisa as the system of record for lease accounting and reporting.
The deployment configured the application to support comprehensive lease accounting functions typical of Lease Management platforms, including transition accounting workflows, automated accounting lookback processing, lease measurement and classification controls, and reporting for statutory and standards compliance. SAP Lease Administration by Nakisa was used to generate the accounting entries and schedules required to align with the new standards, and to instrument transition processes across the portfolio.
Operational scope focused on finance and accounting teams responsible for lease accounting and external reporting, with the solution consolidating lease data to support centralized governance and audit ready disclosures. Delta Air Lines deployed the system to enable consistent processing and to provide the operational infrastructure needed to manage the companys global lease portfolio under a single Lease Management application.
Governance changes emphasized standardized workflows and controls to enforce ASC 842 and IFRS 16 compliance, and the rollout supported transition accounting activities at scale. The SAP Lease Administration by Nakisa implementation enabled Delta Air Lines to manage their entire lease portfolio, execute the required accounting lookback, support transition to the new standards, and fulfill reporting requirements.
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Legal Practice Management | ERP Services and Operations |
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2014 | 2014 |
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Travel Management | ERP Services and Operations |
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2024 | 2024 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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Generative AI Platforms | AI Development |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2020 | 2020 |
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Contract Lifecycle Management | Content Management |
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2019 | 2019 |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2018 | 2018 |
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Inventory Management | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2018 | 2019 |
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Real-Time Transportation Visibility | SCM |
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2015 | 2015 |
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Transportation Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing | CRM |
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2015 | 2015 |
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Call Center | CRM |
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2023 | 2023 |
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Customer Analytics | CRM |
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2013 | 2013 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2014 | 2014 |
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Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Incident Management | ITSM |
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2007 | 2007 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2019 | 2019 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2010 | 2010 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2018 | 2018 |
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Apps Development | PaaS |
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2022 | 2022 |
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Operating System (OS) | PaaS |
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2013 | 2014 |
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Robotic Process Automation | PaaS |
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2013 | 2013 |
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Robotic Process Automation | PaaS |
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2018 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Backup as a Service (BaaS) | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Container Service | IaaS |
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2022 | 2022 |
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Container Service | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2019 | 2019 |
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Database Management | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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1999 | 2000 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Digital Workspace | IaaS |
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2019 | 2019 |
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Infrastructure as Code (IaC) | IaaS |
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2022 | 2022 |
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Network Management and Monitoring | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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VPN | CyberSecurity |
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2023 | 2023 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP, Security MSP | Managed Services Provider (MSP) |
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2023 | 2023 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2023 | 2023 |
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Retirement Recordkeeping | Professional Services |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Delta Air Lines
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Apps Being Evaluated by Delta Air Lines Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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