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Deltek Inc Tech Stack and Enterprise Applications

Deltek Inc ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FIS Global Legacy FIS GETPAID AR Automation ERP n/a 2010 2010
In 2010, Deltek Inc deployed FIS GETPAID to centralize collections and accounts receivable workflows, establishing the application as the companys AR Automation platform. The implementation targeted international offices and commercial US accounts, with a centralized collections administration responsible for system configuration and collector inventory assignment. FIS GETPAID was used to generate weekly international AR aging reports and consolidated end of month, quarter, and year aging reports to support reserve recommendations. The configuration supported dispute management through Top Dispute Report production for executive review, assignment of collector inventories, and administrator controls for account audits and ad-hoc reporting to the Sr. Director of Collections. Operational execution relied on coordinated processes rather than additional named system integrations, with collections users participating in weekly conference calls per country to resolve disputes and collect accounts through written and oral communications. Research workflows routed billing disputes to Sales, Advanced Customer Care, Deltek University, DGS for US accounts, and country personnel for international accounts, and the collections team provided ongoing training for new collectors. Governance changes included formalizing a Collections Policy with major contributions from the collections administrator, workflow definitions for resolving credit invoices, unapplied payments, and refund requests, and procedures for preparing accounts for write off. FIS GETPAID served as the authoritative collections record for account audits, executive dispute review, and operational reporting, enabling centralized oversight of collector actions and dispute resolution processes.
ERP Financial ERP 2010 2010
Payment Processing ERP 2020 2020
Deltek Inc HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Quantum Workplace Legacy Quantum Workplace Performance Management Performance and Goal Management HCM n/a 2022 2022
In 2022, Deltek Inc implemented Quantum Workplace Performance Management to modernize its global performance management strategy. The deployment targeted the Performance and Goal Management category within HR, seeking to improve manager and employee coaching and to institutionalize continuous performance conversations. Deltek configured Quantum Workplace Performance Management to support ongoing feedback and goal tracking, leveraging Quantum Workplace's 1-on-1s and performance tools to standardize one-on-one meeting templates, performance reviews, and goal management workflows. Configuration emphasized manager enablement, recurring check-ins, and continuous feedback functionality consistent with Performance and Goal Management platforms. The implementation was executed across Deltek's HR organization and people managers, aligning performance conversation routines and goal-setting practices across regions and professional services teams. Operational scope included HR administrators and managers responsible for performance reviews, coaching, and talent conversations. Governance and process changes formalized continuous performance conversations and reinforced manager accountability through configured workflows and review cadences. Deltek reported a 3% decrease in turnover and that 8 out of 10 employees find performance conversations valuable following the Quantum Workplace Performance Management deployment.
Deltek Inc Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Deltek Inc implemented Zoom from Zoom Video Communications as its Audio Video and Web Conferencing solution, embedding Zoom on the Deltek website. The deployment focused on delivering browser-based meeting and webinar access directly from public web pages, supporting customer-facing virtual events and online engagement workflows. The implementation leverages Zoom’s core conferencing capabilities, including real-time audio and video, screen sharing, session recording, and webinar hosting, delivered through an embedded Zoom client on Deltek’s site. Operational scope centers on customer engagement, product marketing, and online demo workflows, with centralized administration conducted via Deltek’s conferencing governance and the Zoom administration console.
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2021 2021
Deltek Inc Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
Web Content Management Content Management 2012 2012
Deltek Inc CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2020 2020
Call Center CRM 2014 2014
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2015 2015
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Deltek Inc ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Deltek Inc SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incentive Compensation Management SPM 2018 2018
Deltek Inc PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Deltek Inc IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2017 2017
Database Management IaaS 2019 2019
Deltek Inc CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Deltek Inc

First Name Last Name Title Function Department Email Phone
Senior Director Credit Risk, Collections and Accounts Receivable Director Finance
VP Finance VP Finance
Senior Manager-International Collections Manager Finance
Salesforce Administrator Manager Marketing

Apps Being Evaluated by Deltek Inc Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Deltek Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Deltek Inc digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Deltek Inc Technographics
Deltek Inc is a Professional Services organization based in United States, with around 3000 employees and annual revenues of $350.0 million.
Deltek Inc operates a diverse technology stack with applications such as FIS GETPAID, Quantum Workplace Performance Management and Zoom, covering areas like AR Automation, Performance and Goal Management and Audio Video and Web Conferencing.
Deltek Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as FIS Global, Quantum Workplace and Zoom Video Communications.
Deltek Inc recently adopted applications including Quantum Workplace Performance Management in 2022, Microsoft 365 in 2021 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Deltek Inc’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Deltek Inc technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.