Milton Keynes, MK13 8LW,
United Kingdom
Deltic Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Deltic Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Deltic Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deltic Group has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2018, IBM Watson Assistant for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deltic Group is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Google , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deltic Group revenues, which have grown to $137.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deltic Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Watson Assistant | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2018 | In 2017, Deltic Group deployed IBM Watson Assistant to scale guest-facing conversations for its portfolio of 55 venues, addressing the high volume of Facebook Messenger enquiries the UK’s largest late-night bar and club operator receives. The implementation is positioned within the Chatbots and Conversational AI category to support guest services and online bookings across the estate. IBM Watson Assistant was configured to handle common guest queries, surface what’s on at specific venues, and direct customers to complete purchases online. Configuration work emphasized conversational intent recognition, dialog flow orchestration, and content retrieval for event and venue information, using capabilities typical of Chatbots and Conversational AI to map intents to venue-level responses and purchase pathways. The virtual assistant was integrated with the group’s Facebook Messenger presence to capture and respond to social enquiries at scale, routing guests from conversation to the online checkout or booking flow. Operational coverage spans social media enquiries for all 55 venues and impacts guest services, marketing communications, and reservations workflows. As presented in the source case study, the Watson Assistant deployment enabled Deltic Group to respond to hundreds of thousands of Facebook Messenger enquiries each year and convert social conversations into bookings, positioning IBM Watson Assistant as the conversational layer linking social engagement to online revenue. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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