Deluxe Media
2130 N Hollywood Way,
Burbank, 91505, CA,
United States
Burbank, 91505, CA,
United States
1 181-852-3000
Media
Deluxe Media Technographics
Deluxe Media Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deluxe Media and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Deluxe Media employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deluxe Media has purchased the following applications: Workday Absence Management for Absence and Leave Management in 2017, Rocket.chat for Chatbots and Conversational AI in 2022, Adobe Connect for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deluxe Media is running and its propensity to invest more and deepen its relationship with Workday , Sterling Talent Solutions , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deluxe Media revenues, which have grown to $900.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deluxe Media intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deluxe Media Tech Stack and Enterprise Applications
Deluxe Media HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Deluxe Media implemented Workday Absence Management as part of its broader Workday environment. The implementation was owned by a central HRIS function and led by the company Workday System Administrator and a small team of global HRIS analysts based in Burbank and remote USA locations, providing operational stewardship for Absence and Leave Management alongside core HCM capabilities.
The Workday Absence Management deployment was configured in concert with Workday HCM, Time, Talent, Recruiting, Onboarding, Learning, Performance and Reporting modules, with configuration work focused on enhancing manager and employee self service. The HRIS team developed business requirements, executed system configuration and testing, and built complex reports and dashboards to support absence policies, approval workflows and auditability within the Absence and Leave Management domain.
Integrations were handled through Workday integration tools and EIBs, with explicit responsibility to ensure data accuracy across Workday and external payroll systems as part of the payroll ecosystem. Operational coverage included Global Human Resources and HR operations, and the HRIS Manager acted as Workday Data Steward to coordinate data flows, reconcile absence records with payroll, and maintain ongoing system updates.
Governance and rollout emphasized ongoing process review, training and managed project timelines with IT and business partners to maintain continuous improvement. The configuration and operational model centralized administration under the HRIS Manager, involved the HR Project Manager and HRIS Analysts in iterative enhancements, and sought to increase manager and employee self service while maintaining data governance for absence and leave policies.
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BackGround Screening | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Deluxe Media AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Deluxe Media deployed Rocket.chat on its public website as a customer-facing implementation within the Chatbots and Conversational AI category, positioning Rocket.chat to support web-based conversational engagement and real-time messaging for customer interactions. The deployment centers on the Rocket.chat web interface and embedded chat widget, enabling live agent conversations and automated conversational flows consistent with Chatbots and Conversational AI functional workflows, and ties the application to customer support and digital engagement business functions.
Configuration work focused on channel provisioning, message routing, and role-based access controls for support teams, with conversational automation configured to handle common inquiries and to escalate to human agents when required. Integrations are limited to the website front-end implementation, and governance emphasizes moderation, user access governance, and operational monitoring through usage instrumentation and analytics collection to manage conversational volume and quality.
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Deluxe Media Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Deluxe Media implemented Adobe Connect on its public website. The implementation provisions Adobe Connect to deliver Audio Video and Web Conferencing capabilities for web-based events and attendee-facing sessions. Adobe Connect is configured to support virtual webinar sessions, content sharing and screen sharing, recording and playback, persistent meeting rooms, and attendee management features aligned with the category.
The technical footprint emphasizes web-embedded Adobe Connect sessions served from the Deluxe website, with session hosting and the Adobe Connect management console used for scheduling and administration. Operational coverage is focused on web-facing engagement and online event delivery across the organization, leveraging role based host and presenter controls, session moderation workflows, and centralized room administration. Governance practices center on session scheduling rules, presenter permissions, content moderation, and recorded session retention managed within Adobe Connect.
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Collaboration | Collaboration |
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2015 | 2015 |
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Deluxe Media Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Deluxe Media CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Deluxe Media ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Deluxe Media PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Deluxe Media IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Archive as a Service (AaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Deluxe Media CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Deluxe Media
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, Talent Acquisition | VP | HR | |
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Vice President Human Resources | VP | HR | |
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Director, Talent Acquisition | Director | HR | |
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Global Chief People Officer | CXO | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Freelance Talent Recruiting Manager for North America and APAC | Manager | HR | |
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Apps Being Evaluated by Deluxe Media Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Deluxe Media IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Deluxe Media digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Deluxe Media Technographics
Deluxe Media is a Media organization based in United States,
with around 6000 employees and annual revenues of $900.0 million.
Deluxe Media operates a diverse technology stack with applications such as
Workday Absence Management, Rocket.chat and Adobe Connect,
covering areas like Absence and Leave Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Deluxe Media has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Rocket.chat and Adobe Systems.
Deluxe Media recently adopted applications including
AWS Batch in 2023, Rocket.chat in 2022 and Algolia Search in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Deluxe Media’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Deluxe Media’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Deluxe Media technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.