Demac Media
71 King St. East Suite 200,
Toronto, M5C 1G3, ON,
Canada
Toronto, M5C 1G3, ON,
Canada
1 888-860-0364
Professional Services
Demac Media Technographics
Demac Media Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Demac Media and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Demac Media employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Demac Media has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Demac Media is running and its propensity to invest more and deepen its relationship with Oracle , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Demac Media revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Demac Media intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Demac Media Tech Stack and Enterprise Applications
Demac Media ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Demac Media implemented Oracle NetSuite ERP as its ERP Financial solution. The deployment centralized core finance and accounting capabilities for the 50-employee Canadian professional services firm.
Oracle NetSuite ERP was configured to support core financial modules including general ledger, accounts payable, accounts receivable, and financial reporting, with a consolidated chart of accounts and standardized period close workflows. Configuration emphasized role based access controls, approval routing, and automated posting routines to reduce manual reconciliation while leveraging native ERP Financial capabilities.
The implementation extended to finance and accounting operational coverage across Demac Media in Canada, with interfaces for bank reconciliation feeds and billing workflows to support client invoicing and cash management. Governance established controlled user roles, standardized month end procedures, and a centralized financial master data model to enforce consistent accounting treatment and billing practices within Oracle NetSuite ERP.
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Demac Media Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Demac Media implemented Google Workspace (Formerly Google G-Suite) as its cloud-hosted collaboration platform. The deployment placed Google Workspace (Formerly Google G-Suite) squarely in the Collaboration category, running core services such as Gmail on the corporate domain, Google Drive and Docs for document creation and versioning, Google Calendar for scheduling, and Google Meet for virtual meetings, all managed through the Google Workspace Admin console. The architecture is SaaS-based, centrally provisioned for the company size of about 50 employees and operated from Google’s cloud infrastructure.
Operational coverage extends across Demac Media’s corporate, project, and client delivery teams, with user provisioning and group-based access control configured to reflect internal team structures. Governance and operational controls leverage the Admin console for account lifecycle management, administrative role segregation, two-step verification, and data access settings consistent with Collaboration platform practices. The suite is bound to Demac Media’s corporate domain to support email routing and public-facing contact flows on the company website, and it is used to coordinate communication and content production across the firm.
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Collaboration | Collaboration |
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2018 | 2018 |
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Demac Media CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2013 | 2013 |
In 2013, Demac Media implemented Zendesk Service as its Customer Support platform. Zendesk Service is deployed on the company website to provide web‑based customer support and ticket intake for client inquiries.
The implementation centers on core Customer Support capabilities, including web widget driven ticketing, a browser based agent workspace, and a public knowledge base surfaced through the corporate site. Configuration emphasizes routing rules and ticket forms to capture project and service context relevant to a 50 person professional services firm, with macros and canned responses used to standardize common answers.
Integration is focused on embedding Zendesk Service into the Demac Media website to convert site contacts into tracked support tickets and to expose self service content. Operational coverage is concentrated on client services and account management teams, who use the Zendesk Service interface for case management and collaboration across engagements.
Governance and workflow design include role based access for agents and admins, centralized support queues, and documented escalation workflows to manage service requests. Administrative configuration and ongoing content curation of the knowledge base are primary operational responsibilities to keep web surfaced support accurate and actionable.
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Demac Media PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Demac Media IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Demac Media
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO & CO-FOUNDER | CXO | Finance | |
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VP, Operations | VP | Operations | |
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CEO & Co-Founder | CXO | Finance | |
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Apps Being Evaluated by Demac Media Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Demac Media IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Demac Media digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Demac Media Technographics
Demac Media is a Professional Services organization based in Canada,
with around 50 employees and annual revenues of $5.0 million.
Demac Media operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Google Workspace (Formerly Google G-Suite) and Zendesk Service,
covering areas like ERP Financial, Collaboration and Customer Support.
Demac Media has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Google and Zendesk.
Demac Media recently adopted applications including
Amazon EC2 in 2019, Amazon CloudFront in 2019 and Microsoft 365 in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Demac Media’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Demac Media’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Demac Media technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.