Los Angeles, 90026, CA,
United States
Design Success U Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Design Success U and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Design Success U employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Design Success U has purchased the following applications: ProProfs Chat for Chatbots and Conversational AI in 2013, Keap CRM for CRM in 2011, Liquid Web Cloud Servers for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Design Success U is running and its propensity to invest more and deepen its relationship with ProProfs , Keap (formerly Infusionsoft) , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Design Success U revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Design Success U intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ProProfs | Legacy | ProProfs Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Design Success U implemented ProProfs Chat on their website, deploying a customer-facing conversational interface under the Chatbots and Conversational AI category. The implementation centered on a web-embedded chat widget, using ProProfs Chat to handle real-time student inquiries and site visitor engagement on the organization’s United States hosted website.
Configuration work focused on standard ProProfs Chat capabilities, including proactive greeting messages, canned responses and scripted workflows for common enrollment and course questions, session transcripts for follow up, and basic visitor context tracking. ProProfs Chat was configured for small team operation consistent with Design Success U’s 10 person staff, enabling operator handoff and escalation from automated bot replies to human agents during business hours.
Operational coverage is limited to the public website, with governance set at the organizational level through published response templates and operator assignment rules to ensure consistent handling of student support and lead capture workflows. The deployment emphasizes student engagement, inquiry handling, and front-line support as the primary business functions supported by ProProfs Chat, reflecting a compact, web-centric conversational AI implementation.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Keap (formerly Infusionsoft) | Legacy | Keap CRM | CRM | CRM | n/a | 2011 | 2011 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2011 | 2011 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liquid Web | Legacy | Liquid Web Cloud Servers | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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