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Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of ProProfs Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Abrown Corp Professional Services 10 $1M United States ProProfs ProProfs Chat Chatbots and Conversational AI 2013 n/a In 2013, Abrown Corp deployed ProProfs Chat on their website. ProProfs Chat is implemented as a web-embedded conversational widget, positioned as a Chatbots and Conversational AI solution to capture visitor inquiries and provide live chat engagement on the corporate site. This deployment targets external customer interactions rather than internal messaging and is the primary conversational touchpoint on the public site. The implementation configures ProProfs Chat for standard chat functionality including live chat routing, canned responses, chat transcript capture and basic visitor tracking, supporting customer support and lead capture business functions. Governance is proportionate to Abrown Corp size, with a single administrator model for configuration and lightweight escalation workflows across sales and customer support, and the site-embedded architecture minimizes infrastructure footprint while centralizing conversational logging on the website. ProProfs Chat is therefore the central Chatbots and Conversational AI instance for Abrown Corp website customer engagement.
Addonix Technologies Professional Services 30 $3M India ProProfs ProProfs Chat Chatbots and Conversational AI 2013 n/a In 2013, Addonix Technologies implemented ProProfs Chat on its website. ProProfs Chat is a Chatbots and Conversational AI application deployed as a customer-facing conversational widget to engage site visitors and capture inquiries for a small professional services firm. The implementation emphasized web channel deployment, configuring ProProfs Chat to provide automated responses and to escalate sessions to human operators for sales and support workflows, consistent with Chatbots and Conversational AI functional patterns. Operational ownership rested with customer-facing teams, who managed conversational content and session routing, and the architecture focused on a lightweight, site-embedded widget that connected website visitors to internal agents without enterprise middleware or named back-end integrations.
Ajcon Global Banking and Financial Services 32 $2M India ProProfs ProProfs Chat Chatbots and Conversational AI 2013 n/a In 2013 Ajcon Global implemented ProProfs Chat on its website. ProProfs Chat is used as a Chatbots and Conversational AI application to provide website based customer engagement and inbound inquiry handling for the firm. The deployment situates ProProfs Chat at the primary digital touchpoint to support sales and client services workflows. The implementation uses a web embedded conversational widget and standard cloud hosted SaaS configuration, with deployment focused on public web pages that present Ajcon Global's advisory and banking related content. Configuration work emphasized conversational scripting, canned responses, lead capture forms, and routing rules that forward conversations to the appropriate sales or customer service inboxes, reflecting typical Chatbots and Conversational AI functional modules. Governance centered on message template management and availability scheduling to match the firm's small operational headcount and operating hours. This entry links Ajcon Global to ProProfs Chat and the Chatbots and Conversational AI category for website based customer engagement functions.
Retail 10 $1M United States ProProfs ProProfs Chat Chatbots and Conversational AI 2014 n/a
Professional Services 10 $1M United States ProProfs ProProfs Chat Chatbots and Conversational AI 2014 n/a
Construction and Real Estate 18 $2M United Kingdom ProProfs ProProfs Chat Chatbots and Conversational AI 2015 n/a
Professional Services 147 $51M United Kingdom ProProfs ProProfs Chat Chatbots and Conversational AI 2010 n/a
Distribution 10 $1M United States ProProfs ProProfs Chat Chatbots and Conversational AI 2013 n/a
Healthcare 11 $2M Canada ProProfs ProProfs Chat Chatbots and Conversational AI 2018 n/a
Education 10 $2M United States ProProfs ProProfs Chat Chatbots and Conversational AI 2013 n/a
Showing 1 to 10 of 62 entries

Buyer Intent: Companies Evaluating ProProfs Chat

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FAQ - APPS RUN THE WORLD ProProfs Chat Coverage

ProProfs Chat is a Chatbots and Conversational AI solution from ProProfs.

Companies worldwide use ProProfs Chat, from small firms to large enterprises across 21+ industries.

Organizations such as National Housing Trust Jamaica, Sun Mobility, Yokogawa Singapore, EMSL Analytical Inc and Be Offices are recorded users of ProProfs Chat for Chatbots and Conversational AI.

Companies using ProProfs Chat are most concentrated in Government, Manufacturing and Professional Services, with adoption spanning over 21 industries.

Companies using ProProfs Chat are most concentrated in Jamaica, India and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ProProfs Chat across Americas, EMEA, and APAC.

Companies using ProProfs Chat range from small businesses with 0-100 employees - 80.65%, to mid-sized firms with 101-1,000 employees - 17.74%, large organizations with 1,001-10,000 employees - 1.61%, and global enterprises with 10,000+ employees - 0%.

Customers of ProProfs Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ProProfs Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.