List of ProProfs Chat Customers
Los Angeles, 90045-6800, CA,
United States
Since 2010, our global team of researchers has been studying ProProfs Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ProProfs Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ProProfs Chat for Chatbots and Conversational AI include: National Housing Trust Jamaica, a Jamaica based Government organisation with 1291 employees and revenues of $219.0 million, Sun Mobility, a India based Manufacturing organisation with 770 employees and revenues of $180.0 million, Yokogawa Singapore, a Singapore based Manufacturing organisation with 250 employees and revenues of $120.0 million, EMSL Analytical Inc, a United States based Professional Services organisation with 700 employees and revenues of $100.0 million, Be Offices, a United Kingdom based Professional Services organisation with 147 employees and revenues of $51.5 million and many others.
Contact us if you need a completed and verified list of companies using ProProfs Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ProProfs Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Abrown Corp | Professional Services | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a | In 2013, Abrown Corp deployed ProProfs Chat on their website. ProProfs Chat is implemented as a web-embedded conversational widget, positioned as a Chatbots and Conversational AI solution to capture visitor inquiries and provide live chat engagement on the corporate site. This deployment targets external customer interactions rather than internal messaging and is the primary conversational touchpoint on the public site. The implementation configures ProProfs Chat for standard chat functionality including live chat routing, canned responses, chat transcript capture and basic visitor tracking, supporting customer support and lead capture business functions. Governance is proportionate to Abrown Corp size, with a single administrator model for configuration and lightweight escalation workflows across sales and customer support, and the site-embedded architecture minimizes infrastructure footprint while centralizing conversational logging on the website. ProProfs Chat is therefore the central Chatbots and Conversational AI instance for Abrown Corp website customer engagement. | |
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Addonix Technologies | Professional Services | 30 | $3M | India | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a | In 2013, Addonix Technologies implemented ProProfs Chat on its website. ProProfs Chat is a Chatbots and Conversational AI application deployed as a customer-facing conversational widget to engage site visitors and capture inquiries for a small professional services firm. The implementation emphasized web channel deployment, configuring ProProfs Chat to provide automated responses and to escalate sessions to human operators for sales and support workflows, consistent with Chatbots and Conversational AI functional patterns. Operational ownership rested with customer-facing teams, who managed conversational content and session routing, and the architecture focused on a lightweight, site-embedded widget that connected website visitors to internal agents without enterprise middleware or named back-end integrations. | |
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Ajcon Global | Banking and Financial Services | 32 | $2M | India | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a | In 2013 Ajcon Global implemented ProProfs Chat on its website. ProProfs Chat is used as a Chatbots and Conversational AI application to provide website based customer engagement and inbound inquiry handling for the firm. The deployment situates ProProfs Chat at the primary digital touchpoint to support sales and client services workflows. The implementation uses a web embedded conversational widget and standard cloud hosted SaaS configuration, with deployment focused on public web pages that present Ajcon Global's advisory and banking related content. Configuration work emphasized conversational scripting, canned responses, lead capture forms, and routing rules that forward conversations to the appropriate sales or customer service inboxes, reflecting typical Chatbots and Conversational AI functional modules. Governance centered on message template management and availability scheduling to match the firm's small operational headcount and operating hours. This entry links Ajcon Global to ProProfs Chat and the Chatbots and Conversational AI category for website based customer engagement functions. | |
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Retail | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2014 | n/a |
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Professional Services | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2014 | n/a |
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Construction and Real Estate | 18 | $2M | United Kingdom | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2015 | n/a |
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Professional Services | 147 | $51M | United Kingdom | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2010 | n/a |
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Distribution | 10 | $1M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a |
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Healthcare | 11 | $2M | Canada | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2018 | n/a |
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Education | 10 | $2M | United States | ProProfs | ProProfs Chat | Chatbots and Conversational AI | 2013 | n/a |
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Buyer Intent: Companies Evaluating ProProfs Chat
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