Colne, BB8 8LJ,
United Kingdom
Detectronic Technographics
Detectronic Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Detectronic and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34 Detectronic employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Detectronic has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2020, vBulletin Cloud for Community Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Detectronic is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , vBulletin or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Detectronic revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Detectronic intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Detectronic Tech Stack and Enterprise Applications
Detectronic AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Detectronic implemented Zoho SalesIQ on its website to add real time visitor engagement and lead capture. The deployment positioned Zoho SalesIQ as the Chatbots and Conversational AI component for customer engagement, aligning the application to sales inquiry handling and front line technical support on the public site. The implementation was sized for a 34 employee manufacturing firm and focused on web based conversational touchpoints rather than enterprise scale integrations.
Zoho SalesIQ was configured to operate as a website chat widget with live chat, automated chatbot flows, and visitor monitoring, leveraging chat routing, canned responses, and scripted bot workflows to qualify web visitors. Functional modules implemented include proactive engagement triggers, visitor behavior context for agents, and chat transcript capture for follow up. Operational coverage centered on customer facing business functions such as sales and support, with governance and chat script updates managed internally by Detectronic through the Zoho SalesIQ console. No external system integrations are documented in the source information.
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Detectronic Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Detectronic implemented Microsoft 365 for Collaboration. The UK manufacturing firm with 34 employees provisioned a cloud first Microsoft 365 tenant to centralize corporate communication and document workflows across the organization.
The deployment leverages Microsoft 365 capabilities such as Exchange Online for corporate email, SharePoint and OneDrive for document storage and versioning, and Microsoft Teams for chat, meetings and presence, with Azure Active Directory handling identity and access management. Configuration focused on user and license provisioning, mailbox and site structure, basic compliance settings and integration of the corporate web presence, since the company is noted as using Microsoft 365 on their website. Administrative governance is managed through the Microsoft 365 admin center with role based administration and policy controls for collaboration and content sharing.
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Detectronic CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| vBulletin | Legacy | vBulletin Cloud | Community Management | CRM | n/a | 2021 | 2021 |
In 2021 Detectronic implemented vBulletin Cloud on its website as its Community Management platform. The deployment uses vBulletin Cloud hosting to provide a centralized forum environment and to manage public discussion around products and support.
The implementation leverages standard Community Management capabilities, including threaded forums, user profiles, private messaging, content search, moderation tools, and role based permissions. Configuration focused on forum taxonomy, user role assignments, moderation queues, and content retention settings to align with corporate governance for online discussion.
The vBulletin Cloud instance is embedded in Detectronic's public web presence and is positioned to support customer support interactions and product community engagement. Administrative governance was established with designated moderators and content workflows to control access, escalate support issues into internal teams, and maintain discussion standards.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Detectronic PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Detectronic IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Detectronic CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2015 | 2015 |
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Detectronic Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Detectronic
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Detectronic Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||