Detroit Water and Sewerage Department
735 Randolph St. 1st floor,
Detroit, 48226, MI,
United States
Detroit, 48226, MI,
United States
1 313-267-8000
Government
Detroit Water and Sewerage Department Technographics
Detroit Water and Sewerage Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Detroit Water and Sewerage Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 652 Detroit Water and Sewerage Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Detroit Water and Sewerage Department has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2019, Oracle Utilities Work and Asset Management (WAM) for Enterprise Asset Management in 2015, Oracle Analytics Cloud for Analytics and BI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Detroit Water and Sewerage Department is running and its propensity to invest more and deepen its relationship with Oracle , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Detroit Water and Sewerage Department revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Detroit Water and Sewerage Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Detroit Water and Sewerage Department Tech Stack and Enterprise Applications
Detroit Water and Sewerage Department ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Detroit Water and Sewerage Department implemented Oracle Cloud ERP. The deployment focused on ERP Financial capabilities to centralize accounting, financial reporting, and audit processes within the department's finance organization.
Configuration emphasized Oracle Fusion Reporting alongside core ERP Financial workflows, with explicit use of general ledger configuration, journal management, and consolidated financial reporting to support monthly CFO reporting and Board of Directors presentations. The implementation included development of a suite of Oracle Fusion Reporting artifacts to automate recurring reporting and support the department's affordability and conservation program reporting requirements.
Operational coverage centered on the finance function, supporting monthly financial reporting, inter-governmental accounting related to the Great Lakes Water Authority lease and services agreements, trust and agency accounting, and the documented flow of funds between entities. The finance team coordinated year-end audit activities with external auditors Plante Moran and used Oracle Cloud ERP outputs as the basis for audit schedules and corrected year-end journal entries to ensure compliance with GASB and consistency across financial statements.
Governance adaptations included creation of quarterly Board reporting on affordability and conservation, formalized review processes for audit schedules and journal entries, and ongoing evolution of the Oracle Fusion Reporting suite to support internal accounting and operations. Audit coordination showed noticeable year over year improvement under the new Oracle Cloud ERP reporting and control structure.
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Detroit Water and Sewerage Department ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Work and Asset Management (WAM) | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Detroit Water and Sewerage Department implemented Oracle Utilities Work and Asset Management (WAM) as its Enterprise Asset Management solution. The deployment responded to acute operational risk after repeated incidents where out of service hydrants contributed to property loss, and it targeted hydrant inspection, condition reporting, and cross department data sharing between DWSD and the Detroit Fire Department serving over 200,000 customers.
Oracle Utilities Work and Asset Management (WAM) was configured to create an authoritative hydrant asset registry, store inspection records, and support work order management tied to corrective maintenance workflows. The configuration emphasized inspection workflow capture and asset attribute synchronization to ensure hydrant condition and maintenance status were reflected in work planning and dispatch processes, aligning field inspection outputs with enterprise maintenance scheduling.
Field data collection was modernized by Fire Department crews using Collector for ArcGIS from Esri to capture hydrant condition information in DWSDs geodatabase in real time. GeoWorx Sync was adopted to integrate the geodatabase with Oracle Utilities Work and Asset Management, providing commercial off the shelf synchronization between GIS and the EAM system, and the GeoWorx Sync component was installed and configured within one workday to enable immediate data sharing between the two disparate databases.
Governance and process restructuring moved hydrant inspection from paper based forms to mobile collection and electronic synchronization, creating a single source of truth for hydrant condition and inspection history. The implementation scope explicitly connected field crews, DWSD asset managers, and fire operations to the Enterprise Asset Management platform, enabling faster reporting and coordinated maintenance response, and it strengthened inspection, reporting, and data sharing processes as originally intended.
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Detroit Water and Sewerage Department Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Analytics Cloud | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Detroit Water and Sewerage Department implemented Oracle Analytics Cloud to establish enterprise reporting and self service analytics within the Analytics and BI category. The deployment was part of a broader initiative to create the department's first data warehouse, and to centralize analytic delivery for executive management and operational teams.
Implementation centered on a Kimball method data warehouse acting as a single source of truth, with staging areas, data consolidation, and cube structures to present departmental views. Oracle 11g and 12c databases were used for SQL development and balancing against the general ledger, and modeling work was conducted in Business Intelligence Cloud Services prior to migration to Oracle Analytics Cloud.
Integrations included extraction from third party SQL Server databases via external partners and support for a broader database migration onto Oracle Cloud, enabling reporting to be provisioned from cloud hosted sources. The Oracle Analytics Cloud implementation supplied visualizations and analytic access for finance, customer service, and executive functions, explicitly supporting COO, CIO, CFO and CCSO reporting needs.
Governance and process changes were established by creating reporting processes and procedures, activity diagrams, process flows and ERDs for new portal projects, and by instituting ETL oversight to ensure data accuracy. The program stood up a small Business Intelligence team, led and mentored two BI staff, and executed a proof of concept followed by migration of reporting workloads to Oracle Analytics Cloud.
As stated by project leads, outcomes included expedited and streamlined report creation and tracking, new management visualizations tied to consolidated data, and a governed analytics pipeline that supplied decision support for fiscal planning and customer service strategy.
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Detroit Water and Sewerage Department Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Detroit Water and Sewerage Department Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Detroit Water and Sewerage Department CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2016 | 2016 |
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Detroit Water and Sewerage Department ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Detroit Water and Sewerage Department PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Geographic Information System | PLM and Engineering |
|
2015 | 2015 |
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Detroit Water and Sewerage Department PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Detroit Water and Sewerage Department PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2015 |
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Detroit Water and Sewerage Department IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Database Management | IaaS |
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2017 | 2018 |
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Detroit Water and Sewerage Department CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Detroit Water and Sewerage Department
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Principal Accountant | Director | Finance | |
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IT Director of Applications | Director | IT | |
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IT Manager of Applications | Manager | IT | |
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Procurement Manager | Manager | Procurement | |
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Finance Asset Manager | Manager | Investment | |
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Chief Operating Officer | CXO | Finance | |
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Permit Manager | Manager | Finance | |
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Director of Detroit Water and Sewerage Department | Director | Operations | |
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Director of Engineering and Construction, Detroit Water and Sewerage Department | Director | Operations | |
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Chief Information Officer | CXO | IT | |
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Team Leader Operations | Manager | Operations | |
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Senior Assistant Mechanical Engineer | Manager | Finance | |
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Apps Being Evaluated by Detroit Water and Sewerage Department Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Detroit Water and Sewerage Department IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Detroit Water and Sewerage Department digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Detroit Water and Sewerage Department Technographics
Detroit Water and Sewerage Department is a Government organization based in United States,
with around 652 employees and annual revenues of $110.0 million.
Detroit Water and Sewerage Department operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Utilities Work and Asset Management (WAM) and Oracle Analytics Cloud,
covering areas like ERP Financial, Enterprise Asset Management and Analytics and BI.
Detroit Water and Sewerage Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle.
Detroit Water and Sewerage Department recently adopted applications including
DocuSign eSignature in 2021, Zoom in 2020 and Acquia Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Detroit Water and Sewerage Department’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Detroit Water and Sewerage Department’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Detroit Water and Sewerage Department technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.