Deutsche Telekom
Deutsche Telekom Technographics
Deutsche Telekom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Deutsche Telekom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 201336 Deutsche Telekom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Deutsche Telekom has purchased the following applications: SAP Ariba Invoice for AP Automation in 2020, Datacruit ATS for Applicant Tracking System in 2022, Pega Platform for Business Process Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Deutsche Telekom is running and its propensity to invest more and deepen its relationship with SAP , Datacruit , tts or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Deutsche Telekom revenues, which have grown to $134.08 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Deutsche Telekom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Deutsche Telekom Tech Stack and Enterprise Applications
Deutsche Telekom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Ariba Invoice | AP Automation | ERP | n/a | 2020 | 2020 |
In 2020 Deutsche Telekom implemented SAP Ariba Invoice as part of its AP Automation initiatives. The deployment targeted accounts payable and supplier finance processes and positioned SAP Ariba Invoice to centralize electronic invoice receipt and processing across the company.
The implementation focused on Ariba e-Invoicing capabilities, including complete e-invoice intake, invoice validation, automated routing workflows, and exception task handling. SAP Ariba Invoice was configured with explicit routing ID management and notification task automation to ensure inbound invoices were directed to the correct processing queues and stakeholders.
Operational configuration emphasized supplier-facing touchpoints, aligning invoice routing IDs with supplier registration and notification workflows to reduce manual handoffs. The project standardized notification task templates and routing rules, and instrumented automated notifications for routing exceptions and task assignments to AP teams.
Governance established ownership for routing ID configuration and notification task maintenance, with workflow control layered into AP processing to enforce routing rules and exception resolution procedures. Rollout activities centered on configuring routing IDs, validating notification tasks, and operationalizing Ariba e-Invoicing workflows to embed SAP Ariba Invoice into Deutsche Telekom accounts payable operations.
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ERP Financial | ERP |
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2019 | 2022 |
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Expense Management | ERP |
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2016 | 2017 |
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Deutsche Telekom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datacruit | Legacy | Datacruit ATS | Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Deutsche Telekom Services Europe deployed Datacruit ATS as its Applicant Tracking System for recruitment and reporting across its Czech and Slovak operations, establishing a centralized application for local HR teams to manage hiring workflows. The implementation targets recruiting and talent reporting use cases and is scoped to regional HR and recruiting functions within Czech Republic and Slovakia, improving candidate management visibility and hiring transparency for those teams.
Datacruit ATS was configured to support core ATS and recruitment capabilities, with inferred usage of candidate lifecycle management, vacancy posting and applicant screening workflows, and embedded reporting and analytics for hiring pipelines. The deployment emphasizes standardized selection processes and structured candidate records, and Datacruit ATS provides the reporting surface referenced in the vendor testimonial that made selection and reporting clearer for local stakeholders.
Operational governance centers on local HR teams in Czech and Slovak operations using Datacruit ATS for day to day recruitment and hiring transparency, with rollout focused on recruiting and reporting functions rather than enterprise integrations. The vendor testimonial highlights easier selection processes and clearer reporting as realized outcomes, supporting improved hiring transparency for Deutsche Telekom Services Europe without any public system integrator being listed.
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Core HR | HCM |
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2015 | 2015 |
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Digital Adoption | HCM |
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2017 | 2017 |
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Employee Engagement | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Talent Management | HCM |
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2024 | 2025 |
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Video Interviewing | HCM |
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2019 | 2020 |
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Workforce Analytics | HCM |
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2021 | 2021 |
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Deutsche Telekom ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Platform | Business Process Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020 Deutsche Telekom implemented Pega Platform under the Business Process Management category to consolidate HR operations and address a sprawling set of country-specific rules and workflows. The initiative responded to an inventory of more than 800 HR processes across more than 25 countries and aimed to standardize process orchestration, legal compliance, and employee-facing self-service across the global HR estate.
The implementation delivered HRcules as the HR customer low-effort system built on Pega Platform, leveraging Pega Platform low-code visual UX and Pega Blueprint to accelerate process design and configuration. Initial work began with a pilot invoice approval process and expanded to niche HR workflows, with Pega Blueprint used to capture business-described process steps alongside essential elements such as error handling and process loops, and the Blueprint preview function used to reduce rework.
Operational coverage unified web self-service and HR call center interactions so processes and information are accessible from a single platform, while orchestration addressed the need to coordinate multiple backend systems and contact channels including voice chat and email. The program launched in May 2020 during a remote working environment, and the platform rollout focused on harmonizing employee experience across HR agents, active employees, and retired colleagues spanning more than 200,000 staff and subsidiaries.
Governance was reshaped by enabling business teams to author processes in their own terminology, creating a common language between business and IT and shortening the time from process elaboration to go-live. Deutsche Telekom has consolidated over 500 HR processes on Pega Platform with 300 additional processes planned through 2025, identified and streamlined 250 low-impact processes, freed HR agents from repetitive tasks, and reported millions of Euros saved in application operation and management costs while improving employee satisfaction.
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OSS/BSS | ERP Services and Operations |
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2013 | 2013 |
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OSS/BSS | ERP Services and Operations |
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2022 | 2022 |
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Deutsche Telekom AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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Deutsche Telekom AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2024 |
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Cognitive Computing | AI-Powered Application |
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2021 | 2021 |
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Natural Language Processing | AI-Powered Application |
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2018 | 2018 |
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Deutsche Telekom Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Data Warehouse | Analytics and BI |
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2017 | 2018 |
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Deutsche Telekom Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Deutsche Telekom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Deutsche Telekom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2020 |
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Content Management | Content Management |
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2021 | 2021 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Deutsche Telekom eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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Deutsche Telekom SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Deutsche Telekom CRM
Deutsche Telekom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Deutsche Telekom PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Deutsche Telekom Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Procurement | Procurement |
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2020 | 2020 |
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Sourcing | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2020 | 2020 |
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Deutsche Telekom TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Whistleblowing Management | TRM |
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2018 | 2018 |
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Deutsche Telekom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2023 | 2024 |
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Deutsche Telekom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2016 | 2017 |
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Deutsche Telekom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB), Threat Modeling | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Vulnerability Management | CyberSecurity |
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2025 | 2025 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Deutsche Telekom Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2015 | 2015 |
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IoT Platform | Internet of Things |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Deutsche Telekom
| First Name | Last Name | Title | Function | Department | Phone | |
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CTO | CXO | Finance | |
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VP Digital Transformation | VP | IT | |
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CIO | CXO | Finance | |
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Senior Vice President Accounting & Customer Finance | VP | Customer Service | |
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VP HR IT Management | VP | IT | |
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VP Procurement Controlling | VP | Procurement | |
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Head of Group Financial Planning & Analysis | Director | Finance | |
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CFO Europe (Senior Vice President Finance Europe) | CXO | Finance | |
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VP Procurement Europe | VP | Procurement | |
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SVP HR Europe | VP | HR | |
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COO & Chief Strategist Europe | CXO | Finance | |
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Financial Director | Director | Finance | |
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Alliance Director SAP | Director | IT | |
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SAP T&T Project Manager | Manager | IT | |
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SAP Project Manager | Manager | IT | |
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Head of SAP HCM Payroll/ Time Managament | Director | HR | |
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Application Manager SAP Solution Manager | Manager | IT | |
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Chief Human Resources Officer | CXO | HR | |
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Director of Human Resources | Director | HR | |
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Senior HR Business Partner | Manager | HR | |
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HR Executive Manager | Manager | HR | |
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Vice President HR-Business Partner Operations | VP | HR | |
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Vice President Tax Reporting, Compliance & Processes | VP | Finance | |
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Director Human Resources | Director | HR | |
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VP HR BPO (People Analytics & Processes) | VP | HR | |
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Head of Chapter Workforce Controlling | Director | HR | |
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Tribe Lead HR Analytics | Manager | HR | |
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VP Workforce Planning & Workforce Analytics | VP | HR | |
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Apps Being Evaluated by Deutsche Telekom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Deutsche Telekom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Deutsche Telekom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Deutsche Telekom Technographics
Deutsche Telekom is a Communications organization based in Germany,
with around 201336 employees and annual revenues of $134.08 billion.
Deutsche Telekom operates a diverse technology stack with applications such as
SAP Ariba Invoice, Datacruit ATS and Pega Platform,
covering areas like AP Automation, Applicant Tracking System and Business Process Management.
Deutsche Telekom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Datacruit and Pegasystems.
Deutsche Telekom recently adopted applications including
Decagon Platform in 2025, IBM Concert in 2025 and Eightfold Resource Management in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Deutsche Telekom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Deutsche Telekom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Deutsche Telekom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.