Naperville, 60563, IL,
United States
DeVry University Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DeVry University and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 DeVry University employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DeVry University has purchased the following applications: Sterling Background Check for BackGround Screening in 2009, AppWorx Workload Automation for Business Process Management in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DeVry University is running and its propensity to invest more and deepen its relationship with Sterling Talent Solutions , Equifax , Broadcom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DeVry University revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DeVry University intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2009 | 2009 |
In 2009 DeVry University implemented Sterling Background Check as a consolidated BackGround Screening solution to unify recruiting and employment screening workflows. The initiative was driven by a decision to centralize recruitment-to-hire processes under a single end-to-end platform to achieve faster and more complete results across talent acquisition and HR compliance functions.
The deployment emphasized employment screening and drug screening capabilities, delivering complete screening reports with accelerated turnaround time. DeVry’s project used a turn-key configuration that paired iCIMS for applicant tracking with TalentWise screening services alongside Sterling Background Check to streamline candidate data flow and eliminate duplicate data entry across recruiting workflows.
Operational scope centered on DeVry’s recruiting and HR teams, with the implementation delivering a dedicated account management and support structure to manage screening exceptions and proactive follow-up. The consolidated BackGround Screening environment reduced administrative touchpoints, improved data accuracy for hiring decisions, and enabled a more consistent, auditable screening process.
Governance and process changes included removal of manual data entry and tighter screening orchestration between ATS and screening channels, which increased compliance and shortened time-to-hire. According to DeVry’s internal account lead, the integrated Sterling Background Check solution lowered screening costs by 30 percent or more, improved operational efficiency, and freed HR resources to focus on higher value activities.
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HR Compliance | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, DeVry University implemented AppWorx Workload Automation. The deployment focused on the Network Operations Center in Chicago IL and targeted IT operations for scheduling and automation of application and network tasks, reflecting its role within Business Process Management. The implementation supported monitoring and orchestration of routine maintenance windows and incident response procedures used by NOC analysts.
AppWorx Workload Automation was configured to provide job scheduling, workload automation, event driven orchestration, dependency management and runtime monitoring, with AppWorx Monitor used for visibility into job status and alerts. Configuration work emphasized calendars, dependency chains, retry and escalation rules, and runbook invocation to automate repetitive operational tasks and coordinate cross functional remediation.
The implementation operated alongside Nagios and Microsoft SCOM 07 and 12 for application and infrastructure monitoring, and coexisted with Statseeker for traffic monitoring and IP address planning and pool tooling used by the NOC. Operational coverage included NOC analysts supporting telepresence and connected classroom services, with processes coordinating Webex SRT calls and documentation in IT Glue and workflows managed through Cisco TMS.
Governance centered on NOC ownership for scheduling and incident driven automation, with job definitions and runbooks maintained by network and IT staff to align automated tasks with routing and switching operations. AppWorx Workload Automation served as the Business Process Management backbone for automated job orchestration within DeVry University IT operations.
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Education ERP | ERP Services and Operations |
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2007 | 2007 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, DeVry University implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. DeVry University implemented Salesforce Chat under the Chatbots and Conversational AI category to provide real-time conversational capability supporting student-facing admissions and student support workflows.
The deployment used an embedded web chat widget and the Salesforce Chat agent console, leveraging session routing, queue management, presence-based agent assignment, canned responses, and chat transcript capture. Configuration work emphasized conversational routing and response templates, consistent with Chatbots and Conversational AI functional modules for live support and inquiry handling.
Operational scope centers on web-facing interactions on DeVry.edu, with chat sessions surfaced to agents through the Salesforce Chat console and retained as transcripts for follow up and reporting. Operational controls configured include agent permissions, queue assignment, and transcript retention policies within Salesforce Chat, aligning the application to admissions and student support business functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2013 | 2013 |
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Apps Development | PaaS |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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