Winston-Salem, 27103, NC,
United States
Dewey's Bakery Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Dewey's Bakery and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Dewey's Bakery employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dewey's Bakery has purchased the following applications: FreeWheel Demandsuite for Agency Management in 2023, GoDaddy for Application Hosting and Computing Services in 2017, Ometrics Ochatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dewey's Bakery is running and its propensity to invest more and deepen its relationship with FreeWheel, A Comcast Company , GoDaddy , Ometrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dewey's Bakery revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dewey's Bakery intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| FreeWheel, A Comcast Company | Legacy | FreeWheel Demandsuite | Agency Management | ERP Services and Operations | n/a | 2023 | 2023 |
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 | ||
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ometrics | Legacy | Ometrics Ochatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021 Dewey's Bakery deployed Ometrics Ochatbot on its public website, implementing the Ometrics Ochatbot application as a customer-facing tool in the Chatbots and Conversational AI category. The deployment focused on web conversational assistance to surface product information and to route common customer queries through an on-site chat interface. Ometrics Ochatbot was configured with conversational modules typical of Chatbots and Conversational AI, including natural language understanding for intent classification, a knowledge base driven FAQ engine, guided navigation flows for product discovery, and lead capture forms to collect contact details. Content and intent models were tailored to bakery product terminology and common customer inquiries, and the Ometrics Ochatbot application was instrumented to support escalation to human agents when conversations exceeded bot scope. Operational ownership for the Ometrics Ochatbot implementation rested with customer support and marketing functions, with day to day content governance, intent tuning, and script updates coordinated between those teams. The scope of the implementation remained website centric, positioning Ometrics Ochatbot as the primary conversational layer for Dewey's Bakery customer service and e commerce touchpoints. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
|
Marketing Automation | CRM |
|
2010 | 2010 |
|
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
|
PR and Media Communication | CRM |
|
2021 | 2021 |
|
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
|
|
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2015 | 2015 |
|
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2021 | 2021 |
|
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2022 | 2022 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||