Malvern, 19355, PA,
United States
DFC Global Corporation Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DFC Global Corporation and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 DFC Global Corporation employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DFC Global Corporation has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle Cloud HCM for Core HR in 2018, WhosOn Hybrid Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DFC Global Corporation is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Parker Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DFC Global Corporation revenues, which have grown to $275.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DFC Global Corporation intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, DFC Global Corporation implemented Oracle Cloud ERP. The program ran from May 2018 to June 2019 with a Lead Consultant assigned to Oracle Cloud Financials providing application BAU support, enhancements, cloud upgrades and new developments, covering Pennsylvania, USA and MoneyMart operations in Canada.
The Oracle Cloud ERP deployment focused on core finance modules in an ERP Financial context, using Oracle Cloud Financials Rel 12 and Rel 13. Functional areas configured included General Ledger, Accounts Payable, Accounts Receivable, Expenses and Subledger Accounting, together with OTBI reports and BI Publisher reports to support finance and application owners.
Integrations were explicit and operational, the team implemented the Collaboration Messaging Framework, Oracle Supplier Network for supplier communication, and maintained employee detail synchronization between Oracle HCM Cloud and WorkDay. The implementation included custom BPM approval workflow rules to enforce finance approval paths and integration points that link HCM identity data into financial processes.
Operational governance centered on BAU ticket monitoring, patch and upgrade management, feature analysis and stakeholder demonstrations, and coordination with Oracle for service requests. The program also produced user-facing artifacts, the Lead Consultant prepared and reviewed training materials, conducted user trainings, and developed multiple OTBI and BIP reports used by application owners and support users.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, DFC Global Corporation implemented Oracle Cloud HCM as a Core HR application during a May 2018 to June 2019 engagement covering Pennsylvania, USA and MoneyMart operations in Canada, with the Lead Consultant role focused on Oracle Cloud Financials and HCM integration activities. The engagement combined application BAU support, enhancements, cloud upgrades and new developments while operating across HR and finance functional teams.
The Oracle Cloud HCM implementation included explicit configuration and operationalization of employee master data handling, including update and termination processes integrated between Oracle HCM Cloud and WorkDay. The team developed and managed custom BPM approval workflow rules, implemented the Collaboration Messaging Framework through Oracle Supplier Network, and produced multiple OTBI and BI Publisher reports to support application owners and support users.
Integrations were a core focus, with employee detail synchronization between Oracle HCM Cloud and WorkDay and a concurrent environment that included Oracle Cloud Financials Release 12 and Release 13 modules such as General Ledger, Accounts Payable, Accounts Receivable, Expenses and Subledger Accounting, along with OTBI and BI Publisher reporting services. This architecture positioned Oracle Cloud HCM to operate alongside financial modules, enabling coordinated HR and finance record flows and reporting across the documented sites.
Governance and operational processes emphasized BAU ticket monitoring, patches and upgrades tracking, analysis of new feature functionality and demonstrations to business stakeholders, status reporting and coordination with Oracle for service requests. The Lead Consultant prepared and reviewed training materials, conducted user training on new functionalities, and maintained communication channels for support status updates and stakeholder briefings.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Parker Software | Legacy | WhosOn Hybrid Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, DFC Global Corporation implemented WhosOn Hybrid Chat on its Money Mart Financial Services website. WhosOn Hybrid Chat is a Chatbots and Conversational AI application deployed as an on site conversational layer to capture and triage customer inquiries on the public website for retail financial services.
The deployment follows a hybrid conversational architecture that combines automated bot workflows with live agent handoff, supporting session continuity and scripted response templates for recurring inquiries. Functional capabilities implemented include automated intent-based routing, escalation to live agents through a web agent console, proactive chat invitations, and visitor session context capture to inform agent interactions.
Operational coverage is focused on digital customer service and front-line contact center channels serving Money Mart customers on the website. Governance emphasized operationalizing chat into existing customer service workflows, with configuration, monitoring, and conversational script management performed through the WhosOn Hybrid Chat console and used to tune routing and agent handling practices.
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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