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DFI Retail Group
Location
11/F Devon House, Taikoo Place, 979 King's Road,
Quarry Bay, 999077,
Hong Kong
Website
https://www.dfiretailgroup.com/
Phone
852 2299 1888
Artw industry
Retail
Employee
Revenue

DFI Retail Group Technographics

DFI Retail Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by DFI Retail Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200000 DFI Retail Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that DFI Retail Group has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2024, Oracle Retail Merchandising Foundation Cloud Service for Inventory Management in 2025, The Tecsa Group OneViu for Customer Data Platform in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems DFI Retail Group is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing DFI Retail Group revenues, which have grown to $26.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DFI Retail Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

DFI Retail Group Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2024 2024
Collaboration Collaboration 2021 2021
Collaboration Collaboration 2022 2022
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Retail Merchandising Foundation Cloud Service Inventory Management SCM n/a 2025 2025
DFI Retail Group implemented Oracle Retail Merchandising Foundation Cloud Service in 2025 to centralize Inventory Management for merchandising, allocation and pricing across its five divisions and retail operations in 12 markets. DFI Retail Group is a leading Asian retailer with a diverse portfolio spanning health and beauty, convenience, food, home furnishings, and restaurants, and the deployment targets merchandising and pricing functions across those business units. The implementation configured the Oracle Retail Merchandising Foundation Cloud Service modules for allocation, invoice matching, pricing controls, and centralized data storage, establishing a single transactional and reference dataset to support merchandising workflows. The deployment emphasized automation of core merchandising processes, including automated invoice match workflows and allocation rules, and used the platform’s pricing capability to standardize price execution and improve pricing accuracy. Operational ownership rests with merchandising and pricing teams across the Group, with governance aligned to centralized data stewardship and standardized approval workflows to ensure consistent pricing and allocation across markets. Outcomes stated by the Group include streamlined and automated core merchandising processes, improved pricing accuracy and inventory allocation, and better insights to support growth and innovation.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tecsa Legacy The Tecsa Group OneViu Customer Data Platform CRM n/a 2019 2023
In 2019 DFI Retail Group implemented The Tecsa Group OneViu as a Customer Data Platform to consolidate store transactional data with yuu rewards data across its banners in Asia. The Tecsa Group OneViu was delivered by vendor Tecsa as a combined customer-data and retail analytics platform, and the implementation moved to an enterprise-wide footprint with a launch and major rollout in 2023. The deployment focused on a centralized customer data layer and retail analytics capabilities to support category management, merchandising and promotions optimisation. Functional capabilities implemented included customer data ingestion and unification from point of sale and loyalty sources, analytics and reporting for category decisioning, and tools to enable supplier collaboration and promotion planning using unified shopper profiles and transaction-driven segmentation. Integrations explicitly connected store transactional systems with the yuu rewards dataset to create a single view used by category, merchandising and commercial teams across DFI Retail Group banners in Asia. Governance and operational rollout emphasized enterprise-wide analytics workflows and standardized data inputs to drive faster analytics and stronger supplier collaboration, and the program was reported to produce measurable improvements in category decisioning.
Customer Support CRM 2022 2022
Marketing Automation CRM 2022 2022
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
IT Service Management ITSM 2023 2023
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Supplier Relationship Management Procurement 2025 2025
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at DFI Retail Group
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by DFI Retail Group Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DFI Retail Group Technographics

DFI Retail Group is a Retail organization based in Hong Kong, with around 200000 employees and annual revenues of $26.00 billion.

DFI Retail Group operates a diverse technology stack with applications such as Cisco Webex Meetings, Oracle Retail Merchandising Foundation Cloud Service and The Tecsa Group OneViu, covering areas like Audio Video and Web Conferencing, Inventory Management and Customer Data Platform.

DFI Retail Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Oracle and Tecsa.

DFI Retail Group recently adopted applications including Oracle Retail Merchandising Foundation Cloud Service in 2025, TradeBeyond Supplier Management in 2025 and Cisco Webex Meetings in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of DFI Retail Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates DFI Retail Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete DFI Retail Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.