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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

DGA Tech Stack and Enterprise Applications

DGA ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Solarwinds Legacy Solarwinds Security Event Manager (SEM) Incident Management ITSM n/a 2012 2012
In 2012, DGA deployed Solarwinds Security Event Manager (SEM) for Incident Management as part of a Sopra Steria mission to integrate, validate and qualify an information system for the army Mission Iron Mountain France. Solarwinds Security Event Manager (SEM) was configured to consolidate log reports and Zenoss alert emails, providing centralized event visibility across the application park and multiple servers. The implementation emphasized core Incident Management capabilities, including event collection, event consolidation and correlation, prioritized alerting, and operational dashboards to support N1 and N2 technical support teams. SEM ingestion and correlation were used alongside daily monitoring processes, and configuration work focused on aligning alert thresholds and report schedules with existing operational runbooks. Operational integration tied SEM into the broader network supervision and operations stack, with Zenoss and other Solarwinds tools supplying alerts and logs for processing. Daily administration contexts included Active Directory on Windows 2003 Server and Windows 2008 Server, WSUS patch oversight, and ongoing support for ticketing workflows first in GLPI and later in Assyst, with SEM outputs routed to those incident tracking systems to drive ticket creation and escalation. Governance for the rollout encompassed integration, validation and qualification test plans executed under the Sopra Steria mission, formalizing handover to operations and defining incident handling procedures for the Mission Iron Mountain France environment. The implementation supported concurrent projects such as migrating Windows 2003 servers to Windows 2008 and 2012, ensuring SEM operational coverage during server lifecycle changes.

IT Decision Makers and Key Stakeholders at DGA

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by DGA Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DGA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DGA digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD DGA Technographics
DGA is a Government organization based in France, with around 3000 employees and annual revenues of $200.0 million.
DGA operates a diverse technology stack with applications such as Solarwinds Security Event Manager (SEM), covering areas like Incident Management.
DGA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Solarwinds.
DGA recently adopted applications including Solarwinds Security Event Manager (SEM) in 2012, highlighting its ongoing modernization strategy.
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