AI Buyer Insights:

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Dhgate China
Location
8F, Building A, U-Center, 28 Chengfu Road, Haidian District,
Beijing, 100083,
China
Website
https://www.dhgate.com/
Phone
86 10-8225-7676
Artw industry
Distribution
Employee
Revenue

Dhgate China Technographics

Dhgate China Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dhgate China and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Dhgate China employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dhgate China has purchased the following applications: Stripe Payments for Payment Processing in 2020, Rulai Platform for Chatbots and Conversational AI in 2019, IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dhgate China is running and its propensity to invest more and deepen its relationship with Stripe , Apple , Rulai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dhgate China revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dhgate China intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dhgate China Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP Financial Management n/a 2020 2020
Payment Processing ERP Financial Management 2021 2021
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rulai Legacy Rulai Platform Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Dhgate China implemented the Rulai Platform to automate customer support conversations in its CRM and contact-center functions. Dhgate China is a distribution company with approximately 700 employees and applied the Rulai Platform as a Chatbots and Conversational AI solution to centralize conversational support across its customer service organization. The Rulai Platform deployment focused on customer service chatbot capabilities, including conversational orchestration, intent recognition, dialog management, and automated escalation into human-assisted workflows. Configuration emphasized chat automation for inquiry triage, automated response generation, and session handoff to contact-center agents when needed, aligning the Rulai Platform with CRM and contact-center processes for live chat and self-service channels. Operational coverage was concentrated on Dhgate's customer service operations handling inbound support flows and conversational case routing. According to vendor-cited references, Dhgate reports its support bot is handling more than 70% of support requests without human intervention, indicating a high degree of conversational automation applied to online marketplace support.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IBM Legacy IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) Application Hosting and Computing Services IaaS n/a 2013 2013
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2015 2015
IT Decision Makers and Key Stakeholders at Dhgate China
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Dhgate China Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Dhgate China Technographics

Dhgate China is a Distribution organization based in China, with around 700 employees and annual revenues of $150.0 million.

Dhgate China operates a diverse technology stack with applications such as Stripe Payments, Rulai Platform and IBM Cloud (formerly IBM Bluemix and IBM SoftLayer), covering areas like Payment Processing, Chatbots and Conversational AI and Application Hosting and Computing Services.

Dhgate China has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Rulai and IBM.

Dhgate China recently adopted applications including Apple Pay in 2021, Stripe Payments in 2020 and Verizon Hosting in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dhgate China’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dhgate China’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dhgate China technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.