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Dhipaya Insurance Public
Location
1115 Rama 3 Road, Chong Nonsi Yannawa,
Bangkok, 10120,
Thailand
Website
https://www.dhipaya.co.th/
Phone
66 2 239 2200
Artw industry
Insurance
Employee
Revenue

Dhipaya Insurance Public Technographics

Dhipaya Insurance Public Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Dhipaya Insurance Public and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Dhipaya Insurance Public employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Dhipaya Insurance Public has purchased the following applications: Freewill EZWow Employee Benefit Management for Benefits Administration in 2001, Freewill Cloranc for Insurance Claims Management in 2001, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Dhipaya Insurance Public is running and its propensity to invest more and deepen its relationship with Freewill Solutions , Salesforce , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Dhipaya Insurance Public revenues, which have grown to $406.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dhipaya Insurance Public intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Dhipaya Insurance Public Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freewill Solutions Legacy Freewill EZWow Employee Benefit Management Benefits Administration HCM n/a 2001 2001
In 2001, press reporting identified Dhipaya Insurance Public as a customer of Freewill Solutions for integrated insurance and back-office software in Thailand. That relationship supports an inferred deployment of Freewill EZWow Employee Benefit Management in the Benefits Administration category to support HR and benefits workflows at the insurer. The inferred implementation of Freewill EZWow Employee Benefit Management would have centered on Benefits Administration capabilities such as configuring benefit entitlements, managing claims intake and adjudication workflows, and digitizing employee eligibility and policy mapping. These functional areas align with standard Benefits Administration modules and match the supplier relationship described in the source material. The engagement was explicitly linked to integrated back-office functionality, with the press report stating objectives of improving operational efficiency and reducing paperwork across finance and operations in Thailand. Operational scope can be described as HR and finance operations at Dhipaya Insurance Public, with governance and process changes focused on back-office workflow integration and claim handling procedures as implied by the reporting.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freewill Solutions Legacy Freewill Cloranc Insurance Claims Management ERP Services and Operations n/a 2001 2001
In 2001, Dhipaya Insurance Public deployed Freewill Cloranc for Insurance Claims Management to modernize non-life insurance operations in Thailand. Freewill Cloranc was supplied by Freewill Solutions and was positioned to centralize claims processing and related back-office workflows for the insurer. The implementation focused on core claims processing capabilities common to Insurance Claims Management applications, including claims intake and registration, adjudication and workflow orchestration, reserve tracking and payment processing, and connected back-office finance functions. Freewill Cloranc was used as an intelligence insurance application to align operational processing with e-business objectives, implying configuration of claims rules, case management, and financial posting workflows to support non-life products. Operational coverage concentrated on claims and finance departments across Dhipaya Insurance Public in Thailand, embedding Freewill Cloranc into existing back-office workflow chains and claims handling operations. Governance and process restructuring emphasized consolidated claims workflows and tighter coordination between claims adjudication and accounting, supporting the stated objective to modernize non-life insurance operations.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2018 2018
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Dhipaya Insurance Public
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Dhipaya Insurance Public Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dhipaya Insurance Public Technographics

Dhipaya Insurance Public is a Insurance organization based in Thailand, with around 1500 employees and annual revenues of $406.0 million.

Dhipaya Insurance Public operates a diverse technology stack with applications such as Freewill EZWow Employee Benefit Management, Freewill Cloranc and Salesforce Chat (formerly Salesforce Live Agent), covering areas like Benefits Administration, Insurance Claims Management and Chatbots and Conversational AI.

Dhipaya Insurance Public has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freewill Solutions and Salesforce.

Dhipaya Insurance Public recently adopted applications including Cisco Secure Email (formerly Email Security Appliance) in 2023, Microsoft 365 in 2022 and Microsoft Azure Cloud Services in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Dhipaya Insurance Public’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Dhipaya Insurance Public’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Dhipaya Insurance Public technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.