DHL Express Russia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by DHL Express Russia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 DHL Express Russia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHL Express Russia has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Adobe Experience Manager for Digital Asset Management in 2020, Criteo Commerce Media Platform for Digital Advertising Platform in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHL Express Russia is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Adobe Systems , Criteo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHL Express Russia revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL Express Russia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, DHL Express Russia implemented Zoom from Zoom Video Communications for Audio Video and Web Conferencing. The implementation is explicitly embedded on the DHL Russia public website to enable real-time audio and video interaction between site visitors and DHL representatives.
The deployment uses core Audio Video and Web Conferencing capabilities, including scheduled and ad hoc meetings, webinar-style sessions, and screen sharing to support customer engagement and internal collaboration. Zoom is exposed via a web-accessible client on the site, allowing users to join sessions directly from the browser while preserving standard conferencing controls and meeting management features.
Operationally the Zoom deployment supports distribution and customer service workflows by enabling agents to initiate live sessions from the website and route interactions to logistics and support teams. Governance and rollout were executed through corporate IT account provisioning and web embedding practices, with conferencing administration and access controls applied to manage usage and session handling.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, DHL Express Russia deployed Adobe Experience Manager to manage digital assets and web content on its public website https://www.dhl.ru/. The deployment uses Adobe Experience Manager as the core Digital Asset Management platform for centralized storage, metadata-driven asset cataloging, and content authoring for the site. The implementation supports the company distribution marketing and communications channels within Russia.
Adobe Experience Manager is configured to provide an enterprise asset library, version control, metadata schemas, rights management controls, and publishing workflows to coordinate content creation and approvals. The architecture centers on AEM delivering media and page content to the dhl.ru site while enabling marketing and web operations teams to author, tag, and publish assets, with governance focused on metadata standards and workflow enforcement. Integrations are confined to the website delivery context as noted, and no system integrator or implementation partner is specified.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteo | Legacy | Criteo Commerce Media Platform | Digital Advertising Platform | CRM | n/a | 2021 | 2021 |
In 2021, DHL Express Russia implemented Criteo Commerce Media Platform. The Criteo Commerce Media Platform is a Digital Advertising Platform deployed on DHL Express Russia's public website to enable personalized display advertising and onsite merchandising workflows.
The implementation emphasizes site-level instrumentation and client-side ad delivery, leveraging category-standard capabilities such as programmatic retargeting, dynamic product recommendations, catalog-driven creative rotation, audience segmentation, and campaign measurement. Configuration activity focused on mapping creative feeds, defining audience lists, and tagging web touchpoints to enable personalized ad rendering and reporting through the Criteo Commerce Media Platform.
Operational ownership is aligned with digital marketing and e-commerce teams, who manage campaign configuration, creative feeds, and ongoing performance monitoring. The deployment scope is limited to the website, and no additional system integrations were specified in the source information.
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Sales Analytics | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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