DHL UK
Express House, 120 Buckingham Ave,
Slough, SL1 4LZ,
United Kingdom
Slough, SL1 4LZ,
United Kingdom
44 24 7693-7770
Distribution
DHL UK Technographics
DHL UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DHL UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3571 DHL UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DHL UK has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Oracle Cloud HCM for Core HR in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DHL UK is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DHL UK revenues, which have grown to $725.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DHL UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DHL UK Tech Stack and Enterprise Applications
DHL UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, DHL UK implemented Oracle Cloud ERP as its enterprise solution for core finance functions under the ERP Financial program. Oracle Cloud ERP was positioned to centralize financial and procurement operations and to support the broader DHL Supply Chain Reimagine Finance strategy.
Modules in scope for the deployment included Vendors, Customers, Accounts Payable, Accounts Receivable, Fixed Assets, iProcurement, iExpenses and General Ledger, reflecting a full finance and procurement footprint. Configuration work emphasized a single Chart of Accounts framework and standardized ledger structures to enable consistent financial reporting across entities, while workstreams covered master data governance, transaction mapping and GL and procurement configuration.
Data migration and integrations were executed from named source systems, explicitly including Oracle R12.1, R12.2 and SAP, with prior consolidations drawing on Oracle 11i, Oracle HR Cloud, SAP variants, Microsoft Dynamics Navision, iScala and Logo Tiger. The program included plans for a global rollout covering circa 46 countries and supporting over 20 languages, and remote delivery was demonstrated on the Andes project for Peru and Colombia, executed with distributed teams. Implementation and data management were coordinated through a Head of Data Management role delivered through Enisus Ltd, with teams operating across the UK, Spain, Germany, India, Singapore, USA, Peru and Colombia.
Governance enforced strict global standards, centralized data migration processes and a common accounting framework to support consolidation and operational standardization. The earlier Oracle R12 global rationalization migrated over 400 million records from multiple HR and finance sources and the program received the 2019 Global DHL Supply Chain Award for Investment of Choice, establishing the organizational precedent for the Oracle Cloud ERP ERP Financial rollout.
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ERP Financial | ERP |
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2016 | 2017 |
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DHL UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, DHL UK implemented Oracle Cloud HCM as its Core HR platform. The Oracle Cloud HCM deployment was delivered alongside DHL's broader Oracle cloud initiatives, which included Oracle ERP Cloud and Oracle Cloud Financials programs overseen by a Contract Head of Data Management, and prioritized creating a centralized HR data backbone for distribution operations in the United Kingdom.
Oracle Cloud HCM was configured to support Core HR capabilities, including workforce records and lifecycle management, organizational and position structures, time and absence administration, and profile driven employee attributes. Configuration emphasized role based security, workflow automation for HR transactions, and standardized data models to support hiring, transfers, and workforce reporting consistent with Core HR functional expectations.
The HCM implementation was coordinated with concurrent Oracle ERP Cloud and Oracle Cloud Financials data activities, aligning HR master data to enterprise finance and procurement domains through controlled data feeds and staged data consolidation efforts led by the Head of Data Management. Operational coverage focused on central HR operations for UK distribution sites and interfaces to downstream payroll and finance systems to maintain consistent employee and cost center information.
Governance enacted centralized HR master data standards, approval workflows, and template based process controls to align local HR practices with global templates, enabling interoperability with the wider Oracle cloud landscape. The approach prioritized enforceable data standards and staged rollout governance to support future integration and reporting needs within DHL's enterprise application estate.
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Employee Self Service | HCM |
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2021 | 2021 |
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DHL UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, DHL UK deployed Cisco Webex Meetings on its website to provide browser-based conferencing for employees and external customers. The deployment uses Cisco Webex Meetings, an Audio Video and Web Conferencing application, to enable scheduled and ad hoc video and audio meetings with screen sharing, chat, and meeting recording capabilities. This implementation supports collaboration across distribution operations and customer engagement workflows within DHL UK.
The implementation emphasized web-embedded meeting access and hosted conferencing sessions initiated from site links, focusing on meeting orchestration and participant management. Functional configuration concentrated on core Audio Video and Web Conferencing capabilities such as media streaming controls, screen sharing, recording, and in-meeting chat to standardize virtual collaboration on the corporate site. Governance centered on web access provisioning and meeting usage policies for UK business units, aligning operational meeting practices with the deployed application.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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DHL UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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DHL UK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Fleet Management | SCM |
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2011 | 2011 |
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DHL UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2004 | 2004 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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DHL UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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DHL UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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DHL UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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DHL UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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DHL UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at DHL UK
| First Name | Last Name | Title | Function | Department | Phone | |
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Regional Sourcing Manager at DHL | Manager | Procurement | |
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Head of Global Sector Development | Director | Finance | |
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VP of Finance | VP | Finance | |
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Head of IT | Director | IT | |
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IT Manager - Customer Solutions UK&I | Manager | Customer Service | |
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HR Director | Director | HR | |
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Global Head of Operations Science & Analytics | Director | Finance | |
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Digitalisation Product Manager | Manager | Finance | |
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Director of Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Director of Finance and Projects | Director | Finance | |
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VP Finance, Tradeteam | VP | Investment | |
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Head of Finance | Director | Finance | |
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Vice President Corporate Procurement Digital Services and New Technologies | VP | Procurement | |
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IT Director | Director | IT | |
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Head of Sorting | Director | Finance | |
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Head of Property | Director | Operations | |
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Head of Mail Operations | Director | Finance | |
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Head of IT | Director | IT | |
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Head of Information Technology | Director | IT | |
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Apps Being Evaluated by DHL UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from DHL UK IT executives and key decision makers. This section highlights DHL UK's latest recorded technology evaluations, including UPS WorldShip for Logistics Management on 2026-05-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the DHL UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-05-01 | DHL UK | Evaluated | United Parcel Service | UPS WorldShip | Logistics Management | SCM |
FAQ - APPS RUN THE WORLD DHL UK Technographics
DHL UK is a Distribution organization based in United Kingdom,
with around 3571 employees and annual revenues of $725.0 million.
DHL UK operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Cisco Webex Meetings,
covering areas like ERP Financial, Core HR and Audio Video and Web Conferencing.
DHL UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Cisco Systems.
DHL UK recently adopted applications including
Zellis MyView in 2021, DocuSign eSignature in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DHL UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DHL UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DHL UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.