Banning, 92220, CA,
United States
Diamond Chevrolet Buick GMC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Diamond Chevrolet Buick GMC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Diamond Chevrolet Buick GMC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diamond Chevrolet Buick GMC has purchased the following applications: HotlinkHR Compliance for HR Compliance in 2022, CDK Drive for Dealership Management in 2019, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diamond Chevrolet Buick GMC is running and its propensity to invest more and deepen its relationship with HotlinkHR , CDK Global , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diamond Chevrolet Buick GMC revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diamond Chevrolet Buick GMC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HotlinkHR | Legacy | HotlinkHR Compliance | HR Compliance | HCM | n/a | 2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CDK Global | Legacy | CDK Drive | Dealership Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Diamond Chevrolet Buick GMC implemented CDK Drive as its Dealership Management application. The deployment at the Banning, California retail site supported a compact 25-employee operation and centralized parts, counter and back-office workflows under a single Dealership Management platform. CDK Drive is recorded as the primary system used for parts inventory and order processing.
Configuration centered on parts and inventory modules within CDK Drive, covering CSO and DRO parts ordering, backorder processing, rim approval workflows, LPO reporting, and sublet purchase order administration for the used vehicle department. The implementation also included e-commerce channel management through the ADS store and counter sales functionality to support both wholesale parts distribution and front-counter service transactions. CDK Drive's inventory and order management capabilities were applied to reconcile wholesale and retail parts flows.
Operational use included working with GM EPC for electronic parts catalog referencing alongside CDK Drive, enabling parts lookup and OEM cross-referencing in day-to-day parts operations. Coverage spanned the parts department, back counter service support, and administrative tasks tied to used car operations, reflecting integrated parts, service, and remarketing workflows within the Dealership Management environment.
Governance emphasized role-based training and certification, the employee maintained Center of Learning certifications throughout employment and received manager-level process training from parts manager James Eshleman. Standardized processes introduced or reinforced included rim approval rules, LPO reporting cadence, and formal backorder handling procedures, with documented cross-training to ensure counter and service coverage during vacations and callouts.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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