Santa Fe Springs, 90670, CA,
United States
Diamond Liners Technographics
Diamond Liners Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diamond Liners and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Diamond Liners employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diamond Liners has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2024, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diamond Liners is running and its propensity to invest more and deepen its relationship with Oracle , LivePerson , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diamond Liners revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diamond Liners intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diamond Liners Tech Stack and Enterprise Applications
Diamond Liners ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2024 | 2024 |
In 2024, Diamond Liners implemented Oracle NetSuite ERP. The United States consumer packaged goods company adopted Oracle NetSuite ERP under an ERP Financial scope to centralize accounting and commerce-led financial workflows for its small, single-entity operation.
Configuration emphasizes core financial modules including general ledger, accounts payable, accounts receivable, billing, and order-to-cash orchestration consistent with ERP Financial capabilities. Oracle NetSuite ERP is embedded on the company website to capture orders and synchronize transactions to the ERP for invoicing and cash application, enabling finance and operations functions to maintain web-to-ledger reconciliation and centralized financial recordkeeping for the compact finance team.
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Diamond Liners AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Diamond Liners deployed LivePerson Conversational Cloud to run website-based Chatbots and Conversational AI for customer engagement. The implementation places LivePerson Conversational Cloud as the primary conversational interface on the Diamond Liners website, handling inbound customer inquiries and basic product questions. This positions Diamond Liners LivePerson Conversational Cloud Chatbots and Conversational AI as the front line for customer support on its site.
Configuration emphasized conversational workflows and automated response modules typical of Chatbots and Conversational AI, including scripted answer trees, real-time messaging, and lead capture within the LivePerson platform. The LivePerson Conversational Cloud instance is managed by a small internal team who maintain message templates, session routing, and escalation rules to human agents when conversations require intervention. Governance centers on content moderation and workflow updates through the LivePerson console, with operational coverage focused on the company website and external customer service functions.
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Diamond Liners Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Diamond Liners implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The 10-employee United States consumer packaged goods company configured the application to centralize corporate email, calendaring, document collaboration, and cloud file storage under the company domain.
Google Workspace (Formerly Google G-Suite) was deployed with core Collaboration modules including Gmail, Calendar, Google Drive, Docs, Sheets, Slides, Meet, and the Admin console to provision user accounts and manage group access. The company website source references indicate the Workspace deployment is tied to the corporate domain for email routing and domain verification, supporting site contact forms and corporate mailbox delivery. Operational governance appears centralized to a domain administrator who manages account provisioning, shared drive permissions, and basic collaboration workflows across sales, operations, and administrative functions.
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Diamond Liners eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2005 | 2005 |
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Diamond Liners CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2014 | 2014 |
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Diamond Liners IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Diamond Liners
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP Operations | VP | Operations | ||||
| customer service | CXO | Customer Service | ||||
| Web Manager | Manager | IT | ||||
| Office Manager/Sales | Manager | Finance |
Apps Being Evaluated by Diamond Liners Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||