Santa Fe Springs, 90670, CA,
United States
Diamond Spray Foam Technographics
Diamond Spray Foam Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Diamond Spray Foam and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Diamond Spray Foam employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diamond Spray Foam has purchased the following applications: Oracle NetSuite Commerce for eCommerce in 2012, Oracle NetSuite CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diamond Spray Foam is running and its propensity to invest more and deepen its relationship with Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diamond Spray Foam revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diamond Spray Foam intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Diamond Spray Foam Tech Stack and Enterprise Applications
Diamond Spray Foam eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012, Diamond Spray Foam implemented Oracle NetSuite Commerce to establish a unified eCommerce presence for online ordering and customer account management. The implementation centered on the Oracle NetSuite Commerce SaaS platform, aligning the application with the companys direct sales and customer service functions within the Consumer Packaged Goods context.
The deployment focused on core eCommerce modules including product catalog and SKU configuration, shopping cart, checkout and payment processing workflows, order management, and customer account management. Oracle NetSuite Commerce was configured for a compact product hierarchy and simplified pricing and fulfillment rules appropriate for a small organization of approximately 10 employees.
Operational architecture emphasized cloud-hosted commerce services and integrated order lifecycle orchestration, with APIs and extension points provisioned to support external services where required. The implementation covered sales intake, order capture and fulfillment coordination, and customer service touchpoints, enabling consistent order-to-cash workflows across the business.
Governance and process changes concentrated on catalog ownership, order management responsibilities, and customer support procedures, reflecting a lightweight operational model for a single-country United States footprint. Controls were implemented to centralize product data and standardize order handling, creating repeatable operational procedures for the small internal commerce team.
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Diamond Spray Foam CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, Diamond Spray Foam implemented Oracle NetSuite CRM to centralize customer and sales data for its small consumer packaged goods operation. Oracle NetSuite CRM was deployed as a cloud SaaS application and configured for contact management, lead and opportunity tracking, sales pipeline management, account records, and basic reporting. Configuration prioritized compact role profiles for a roughly 10 person organization, consolidating sales and customer service workflows into the CRM.
Operational scope covered sales and customer-facing operations in the United States, with the CRM serving as the primary system for customer records and pipeline orchestration. Governance emphasized standardized sales stages, data hygiene rules, and user permission controls to ensure clear record ownership within a small team. Process changes focused on adopting consistent opportunity lifecycle workflows and centralized customer data management, aligning business function execution with CRM functional terminology.
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IT Decision Makers and Key Stakeholders at Diamond Spray Foam
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Apps Being Evaluated by Diamond Spray Foam Executives
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