Houston, 77060, TX,
United States
Diligent Delivery Systems, Inc Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Diligent Delivery Systems, Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Diligent Delivery Systems, Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Diligent Delivery Systems, Inc has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2006, Microsoft 365 for Collaboration in 2015, CSA Freight Forwarding for Transportation Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Diligent Delivery Systems, Inc is running and its propensity to invest more and deepen its relationship with Intuit , Microsoft , CSA Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Diligent Delivery Systems, Inc revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Diligent Delivery Systems, Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2006 | 2006 |
In 2006, Diligent Delivery Systems, Inc implemented Intuit Quickbooks Enterprise. The deployment targeted core accounting and financial control functions within the ERP Financial category, centralizing general ledger, accounts payable, accounts receivable, inventory costing and financial reporting capabilities to support the companys billing and cost tracking workflows. Implementation scope focused on the corporate finance organization and billing operations, aligning transaction flows with transportation billing processes.
Configuration of Intuit Quickbooks Enterprise included a tailored chart of accounts and transaction mapping to align freight billing with internal cost centers, with modules configured for bank reconciliation and electronic payment workflows. Operational rollout emphasized finance and billing team adoption, defined access controls, audit trails and structured month end close workflows to establish financial governance and accounting controls. The deployment embedded ERP Financial bookkeeping and billing processes into day to day finance operations, with configuration choices scaled to a mid market transportation company of approximately 150 employees.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Diligent Delivery Systems, Inc deployed Microsoft 365 to provide core Collaboration capabilities across its 150 employee organization. The implementation positions Microsoft 365 as the primary collaboration platform for internal communications, document management, and workforce productivity across the company.
The Microsoft 365 deployment is delivered as a cloud based SaaS suite and leverages standard Collaboration capabilities such as hosted email, team chat and meetings, cloud file storage and synchronization, and shared intranet and document libraries. Configuration focus for the rollout emphasizes user provisioning, mailbox and file storage quotas, shared site templates for document control, and collaboration workflows that support operations and dispatch teams alongside administrative users.
Operational coverage spans core business functions including operations, logistics and dispatch, sales and back office administration, with the Microsoft 365 tenant surfaced on the company website. Governance centers on centralized account and access controls, policy based document access and retention, and staged user onboarding to align collaboration permissions with business roles.
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CSA Software | Legacy | CSA Freight Forwarding | Transportation Management | SCM | n/a | 2020 | 2020 |
In 2020, Diligent Delivery Systems, Inc implemented CSA Freight Forwarding to support its nationwide final mile and white glove services. CSA Freight Forwarding is deployed as the primary Transportation Management application for shipment management, dispatch and customer tracking across Diligent Delivery Systems operations.
The implementation emphasized dispatch and TMS module configuration, including shipment lifecycle management, route orchestration, load planning and proof of delivery workflows. World-Trak related WMS features were applied to manage inbound staging, allocation and dispatch staging, and mobile driver workflows were configured to capture status updates and electronic signatures.
Operational coverage included dispatch operations, customer service and warehouse staging functions across the companys national footprint, consolidating shipment visibility for final mile and white glove deliveries. Rollout governance focused on standardizing tracking workflows and centralizing dispatch processes, with configuration controls to enforce route rules and service level handling between warehouse and field teams.
The deployment improved dispatch efficiency and customer visibility by centralizing shipment visibility and standardizing dispatch workflows through CSA Freight Forwarding. These capabilities align with Transportation Management functional terminology for carriers operating final mile and white glove services.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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