Dimension Data Holdings
Dimension Data House Building,
Fleet, GU51 3QT,
United Kingdom
Fleet, GU51 3QT,
United Kingdom
44 12 5277-9000
Professional Services
Dimension Data Holdings Technographics
Dimension Data Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dimension Data Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 21219 Dimension Data Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dimension Data Holdings has purchased the following applications: Microsoft 365 for Collaboration in 2020, Sitecore CMS for Web Content Management in 2016, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dimension Data Holdings is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dimension Data Holdings revenues, which have grown to $13.49 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dimension Data Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dimension Data Holdings Tech Stack and Enterprise Applications
Dimension Data Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Dimension Data Holdings implemented Microsoft 365 as its Collaboration platform. The deployment is referenced on the company website and aligns with enterprise collaboration and productivity needs across the United Kingdom professional services organization.
The Microsoft 365 implementation centers on core collaboration modules, including Exchange Online for corporate email, Microsoft Teams for meetings and real-time collaboration, SharePoint Online for intranet and content management, and OneDrive for Business for user file sync and sharing. Identity and access control are represented by Azure Active Directory based authentication and conditional access, alongside tenant level compliance capabilities such as data loss prevention and retention settings commonly used within Microsoft 365.
Operational scope spans corporate functions for employee productivity, professional services delivery, IT operations, and corporate communications, with a visible footprint in website integration and external collaboration touchpoints. Governance is described in terms of centralized tenant administration, licensing management, and policy driven controls to support secure collaboration and user adoption.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Dimension Data Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Dimension Data Holdings implemented Sitecore CMS to manage content on their corporate website. The Sitecore CMS deployment serves as the primary Web Content Management platform for the company's customer-facing site and for centralized digital experience operations.
The implementation emphasized core Web Content Management capabilities such as content authoring, templating, publishing workflows, media management and personalization, accompanied by role-based editorial governance and approval workflows to support marketing and web operations. Sitecore CMS was configured to centralize content models, variant templates and staged publishing, enabling editorial teams to manage page composition, assets and scheduled releases while enforcing editorial controls and content lifecycle processes.
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Dimension Data Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Dimension Data Holdings deployed Hotjar to instrument their customer-facing website. The Hotjar implementation is focused on Customer Experience and uses client-side JavaScript instrumentation to capture behavioral signals across web pages. The deployment architecture centers on a site-wide script embedded in production pages, routing session data to Hotjar for recording and aggregated analysis.
Functional capabilities implemented include session recordings, heatmaps, funnel analysis, and on-page feedback widgets to surface usability issues and customer intent signals. Operational coverage is the corporate website and digital touchpoints, supporting digital marketing, user experience, and product teams with qualitative interaction data. Governance and rollout controls emphasized sampling and data capture settings and consent-aware collection to align with privacy and compliance requirements.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Dimension Data Holdings ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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Dimension Data Holdings PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Dimension Data Holdings TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Dimension Data Holdings PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Dimension Data Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Dimension Data Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Dimension Data Holdings
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dimension Data Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dimension Data Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dimension Data Holdings digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dimension Data Holdings Technographics
Dimension Data Holdings is a Professional Services organization based in United Kingdom,
with around 21219 employees and annual revenues of $13.49 billion.
Dimension Data Holdings operates a diverse technology stack with applications such as
Microsoft 365, Sitecore CMS and Hotjar,
covering areas like Collaboration, Web Content Management and Customer Experience.
Dimension Data Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sitecore and Contentsquare.
Dimension Data Holdings recently adopted applications including
Slack Connect in 2022, Citrix Wrike in 2022 and OneTrust CookiePro in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dimension Data Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dimension Data Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dimension Data Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.