AI Buyer Insights:

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Dimensions (Mi Hub) Tech Stack and Enterprise Applications

Dimensions (Mi Hub) HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
In-House Applications Legacy Forms/Email Based ATS Applicant Tracking System HCM n/a 2017 2017
Core HR HCM 2017 2017
Payroll HCM 2017 2017
Dimensions (Mi Hub) AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LivePerson Legacy LivePerson Conversational Cloud Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Dimensions (Mi Hub) deployed LivePerson Conversational Cloud on its public website. The deployment uses LivePerson Conversational Cloud, classified in the Chatbots and Conversational AI category, to provide a web based conversational front end for customers visiting dimensions.co.uk. Dimensions is a United Kingdom manufacturing business with roughly 500 employees, and the implementation targets customer engagement on the corporate site. The implementation centers on an embedded website chat interface that leverages automated intent recognition, scripted and AI assisted response flows, session management, and agent handoff to support live customer interaction. Configuration and operational modules align with standard Chatbots and Conversational AI capabilities, including conversation routing, message templating for common inquiries, and analytics instrumentation for monitoring conversational performance. LivePerson Conversational Cloud is used as the primary application to deliver these capabilities. Operational scope emphasizes online customer service workflows and digital lead capture through the website, connecting conversational sessions to support routing and inquiry handling. Ongoing governance requires intent tuning, conversation analytics review, and content governance to keep responses accurate and consistent across customer interactions. The implementation is focused on the web channel and positions the LivePerson Conversational Cloud to support front line digital engagement and support functions.
Dimensions (Mi Hub) Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018, Dimensions (Mi Hub) implemented Microsoft 365 to establish a cloud-first collaboration platform across the organization. Dimensions (Mi Hub) Microsoft 365 Collaboration supports core business functions including internal communications, document collaboration, and productivity for its roughly 500 employees. The Microsoft 365 implementation centers on Exchange Online for enterprise email, Microsoft Teams for persistent chat and meetings, SharePoint Online for intranet and document management, OneDrive for user file sync, and the Microsoft Office suite for desktop and web productivity. Configuration emphasis aligns with collaboration category patterns, including shared libraries, team sites, and coauthoring workflows to support cross-functional teams. Operationally the deployment is tenant-based and managed by the corporate IT function, covering departments such as IT, operations, sales and customer service. The public corporate website indicates use of Microsoft 365 services on external web properties, and the tenancy is operated with centralized identity and access controls and license administration. Governance for the Microsoft 365 environment is organized around centralized tenant administration, license assignment and external sharing policies enforced by IT, together with standard content governance and permission models for SharePoint and Teams. The implementation positions Microsoft 365 as the primary Collaboration layer for internal communication and document-centric workflows.
Dimensions (Mi Hub) CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2017 2017
Dimensions (Mi Hub) PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2016 2016
Dimensions (Mi Hub) IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Dimensions (Mi Hub) CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Dimensions (Mi Hub)

First Name Last Name Title Function Department Email Phone
Human Resources Administrator Manager HR
Head of Digital Delivery Director IT
IT Manager Manager IT
System Administrator Manager IT

Apps Being Evaluated by Dimensions (Mi Hub) Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Dimensions (Mi Hub) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Dimensions (Mi Hub) digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Dimensions (Mi Hub) Technographics
Dimensions (Mi Hub) is a Manufacturing organization based in United Kingdom, with around 350 employees and annual revenues of $200.0 million.
Dimensions (Mi Hub) operates a diverse technology stack with applications such as Forms/Email Based ATS, LivePerson Conversational Cloud and Microsoft 365, covering areas like Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Dimensions (Mi Hub) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as In-House Applications, LivePerson and Microsoft.
Dimensions (Mi Hub) recently adopted applications including LivePerson Conversational Cloud in 2020, Microsoft 365 in 2018 and Adobe Experience Cloud in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dimensions (Mi Hub)’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Dimensions (Mi Hub)’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dimensions (Mi Hub) technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.