AI Buyer Insights:

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

Direct Energy Canada
Location
Suite 2500, 530-8th Avenue SW,
Calgary, T2P 3S8, AB,
Canada
Website
https://www.directenergy.ca/
Phone
1 866-374-6299
Artw industry
Utilities
Employee
Revenue

Direct Energy Canada Technographics

Direct Energy Canada Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Direct Energy Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Direct Energy Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Direct Energy Canada has purchased the following applications: SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2021, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2013, Invoca Call Tracking for Call Tracking and Recording in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Direct Energy Canada is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Invoca or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Direct Energy Canada revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Direct Energy Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Direct Energy Canada Tech Stack and Enterprise Applications

Direct Energy Canada HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Workday Recruiting SAP SuccessFactors Recruiting Recruiting, Applicant Tracking System HCM n/a 2021 2021
In 2021, Direct Energy Canada implemented SAP SuccessFactors Recruiting to replace Workday Recruiting. SAP SuccessFactors Recruiting serves as the company's Recruiting,Applicant Tracking System for talent acquisition and is deployed on the public careers site for candidate-facing job posting and application intake. Configuration focused on SAP SuccessFactors Recruiting Management capabilities including job requisition publishing, applicant tracking, candidate profile capture, and requisition approval workflows, with the SAP SuccessFactors Recruiting application integrated directly into the company careers portal to handle end-to-end candidate submission. Governance centralized HR ownership of the requisition lifecycle and approval routing, and operational scope covered recruiting operations and HR talent acquisition functions across Direct Energy Canada's Canadian operations.
Direct Energy Canada ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Salesforce Legacy Salesforce Field Service (ex ClickSoftware) Field Service Management ERP Services and Operations n/a 2013 2013
In 2013 Direct Energy Canada implemented Salesforce Field Service (ex ClickSoftware) to consolidate field operations under a Field Service Management strategy. The deployment targeted scheduling and dispatch workflows for a 500 employee Canadian utility business, with a stated objective to increase competitive advantage through more standardized field operations. Salesforce Field Service (ex ClickSoftware) was configured to support core Field Service Management capabilities including work order management, advanced scheduling and dispatch, mobile technician workflows, skills based routing, service appointment windows, and optimization for travel and resource utilization. Configuration work focused on dispatcher consoles, technician mobile forms and offline capabilities, service territory rules, and SLA tracking to align field execution with customer service objectives. Operational rollout emphasized centralizing field operations and customer service coordination across Direct Energy Canada, with phased enablement of dispatch teams and technicians. Governance included role based access controls, configuration of dispatching rules and service priorities, and process changes to standardize work order creation and completion workflows. The implementation narrative centers on embedding Salesforce Field Service (ex ClickSoftware) as the operational backbone for Field Service Management within the company.
Direct Energy Canada CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Invoca Legacy Invoca Call Tracking Call Tracking and Recording CRM n/a 2021 2021
In 2021, Direct Energy Canada deployed Invoca Call Tracking on its website. Invoca Call Tracking in the Call Tracking and Recording category is embedded across site pages to capture inbound web-generated calls, enabling call-level analytics, call recording, attribution to digital campaigns, and session context for downstream processing. The implementation is a site-focused deployment supporting marketing and customer service functions, instrumenting landing pages and campaign entry points to surface call signals for lead qualification and campaign measurement. Data from Invoca Call Tracking is organized to feed marketing analytics and contact center workflows, with governance attention on tracking configuration and recording consent during rollout.
Customer Experience CRM 2021 2021
Digital Advertising Platform CRM 2017 2017
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2017 2017
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2019 2019
Tag Management CRM 2019 2019
Direct Energy Canada ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Direct Energy Canada IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Direct Energy Canada CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DDoS Protection CyberSecurity 2019 2019
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Direct Energy Canada

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Direct Energy Canada Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Direct Energy Canada IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Direct Energy Canada digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Direct Energy Canada Technographics
Direct Energy Canada is a Utilities organization based in Canada, with around 500 employees and annual revenues of $12.0 million.
Direct Energy Canada operates a diverse technology stack with applications such as SAP SuccessFactors Recruiting, Salesforce Field Service (ex ClickSoftware) and Invoca Call Tracking, covering areas like Recruiting, Applicant Tracking System, Field Service Management and Call Tracking and Recording.
Direct Energy Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Salesforce and Invoca.
Direct Energy Canada recently adopted applications including SAP SuccessFactors Recruiting in 2021, Invoca Call Tracking in 2021 and Verint Predictive Experience (formerly Verint ForeSee) in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Direct Energy Canada’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Direct Energy Canada’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Direct Energy Canada technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.